Having trouble adding a specific product. getting blank page

[credenscel]

Hello,
I was adding products to the site as usual but noticed that one specific item when added to the site, was displaying a blank page.

To see what i am talking about click on the link below

Link to product that does not show up


Here is a similar product which i added EXACTLY like the one above and this one is working fine
link to a working product


i tried deleting the non-working product and adding it bunch of times i uploaded/reapploaded the picture bunch of times as well and it doesnt work! i dont understand why THIS SPECIFIC product isn't showing up. I already spent hours on this and don't know how to fix it

help/feedback/solutions are much appreciated!

[Ajeh]

Temporarily remove the content of the products_description ... does it fix it?

[siggster]

I am having the the same issue. I have tried your fix Ajeh, to no avail. But, when I disable the product status, the category page shows up (with no product since it's disabled). When I enable the product status, the page shows up as blank (white). I have two separate pages doing the same thing so I enabled one, and disable the other to show as examples.

Examples:

With enabled status: http://www.goodjudy.com/shop/index.p...index&cPath=21

With disabled status: http://www.goodjudy.com/shop/index.p...index&cPath=44

I am running 1.3.8a with no recent mods. I have always quickly found solutions to my zen cart issues. That's what I love about the boards...but cannot figure this one out! Help!

[Ajeh]

Could you get the Debug Tool from the Free Software Add Ons and see if you have an error in your language file or another error reported?

Do you just have 1 product in the broken category?

I am taking a stab in the dark here that there is space(s) or blank line(s) in the bottom of the english.php file after the closing php ?> bracket ...

[siggster]

Thanks for getting to this so quick.

Do you just have 1 product in the broken category?

There is only one product in each of the broken categories, but they worked fine until now.

Could you get the Debug Tool...

Got it! Thanks for the tip. This is what I get:

PHP Warning: Cannot modify header information - headers already sent by (output started at /homepages/33/d222350406/htdocs/shop/includes/languages/english/index.php:6) in /homepages/33/d222350406/htdocs/shop/includes/functions/functions_general.php on line 44

While I'd like to believe that I'm proficient in all of this, I have to admit that I'm still stumped as to what it means. Line 44 is this:

header('Location: ' . $url);

Thanks for your help! Let me know if there's info I may be missing/leaving out.

[Ajeh]

output started at /homepages/33/d222350406/htdocs/shop/includes/languages/english/index.php:6

That is the error and the other half is how/where it was produced from ...

[siggster]

Could you get the Debug Tool from the Free Software Add Ons and see if you have an error in your language file or another error reported?

Do you just have 1 product in the broken category?

I am taking a stab in the dark here that there is space(s) or blank line(s) in the bottom of the english.php file after the closing php ?> bracket ...

Well, I figured it out. I had added my header (meta tags) info to the index.php file. For some reason, it was affecting those two pages. Now I have to figure out a way to get the header info back. The learning continues!!

thanks again for your help!