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  1. #1
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    Default Blank Page after changing no CURL

    Folks, I've been working with GoDaddy for 5 days on this and am frustrated beyond believe. As you know the shut off proxies and I have followed the announcement to do so here to the letter. Now when I click Confirm Order, it waits forever and then returns a blank page. This is a virgin install and I only changed "Use SSL" in the php Configuration files and checked the syntax three times...nothing missing or added as far as I can tell. So I ether charged my card about 10 times or didn't charge it at all (did a live transaction to make sure it works!)

    Anybody have any idea why this is happening? I know it's because GoDaddy changed to no proxies and I shut proxy use in Zen...have no idea what to try now!!!

    Thanks for any and all help with this!!!

    Kenyan

  2. #2
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    Default Re: Blank Page after changing no CURL

    Blank Page after changing no CURL
    Are you referring to curl or proxies??

    You need curl to use most any of the payment methods
    Zen-Venom Get Bitten

  3. #3
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    Default Re: Blank Page after changing no CURL

    Quote Originally Posted by Kenyan-Flies View Post
    So I ether charged my card about 10 times or didn't charge it at all (did a live transaction to make sure it works!)
    ... and if it did charge your card, you can refund the transactions from inside your PayPal account with just a few clicks, and you won't be out any money.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Blank Page after changing no CURL

    Quote Originally Posted by Kenyan-Flies View Post
    Now when I click Confirm Order, it waits forever and then returns a blank page.
    Try the debug-logging utility mentioned in this FAQ: https://www.zen-cart.com/tutorials/index.php?article=82
    Then do another transaction, and see what errors are recorded in the log file, if any.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Blank Page after changing no CURL

    Dr. Byte

    Thanks for your suggestions, but I followed your Announcement here about shutting off the cURL Proxy Status in My Store because GoDaddy quit using proxies. So I don't get the Can't Connect to Card Company message (in red) anymore, I just get a blank page result when I confirm the transaction in the cart.

    I also tried removing the cURL Proxy Address as well and got the same blank page result!!

    Is that explained any better? I'm stuck, now...

  6. #6
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    Default Re: Blank Page after changing no CURL

    I also tried the debug utility you suggest, but get no log file...

    And I'm not using paypal, I'm using Linkpoint...

  7. #7
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    Default Re: Blank Page after changing no CURL

    I've never been able to use Linkpoint with GoDaddy hosting because GoDaddy doesn't open port 1129 through their firewall. That would easily explain the timeout followed by blank page.

    The only way GoDaddy has said it could work is to make you buy their overpriced virtual or dedicated server plans ... and you can easily get better hosting for way less price (and way better support) at many other companies, so there's no point trying to do it with GoDaddy. See the "Certified Hosts" link at the top of this page if you want some suggestions.

    If you want more verification on my statements, just search this forum for linkpoint and godaddy ... and grab a large pitcher of coffee and tissues.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #8
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    Default Re: Blank Page after changing no CURL

    Yes, thank you, but I already gave up and canceled that account...moving to a different host and cart...thanks for all you input...

 

 

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