Issue when getting to payment stage

[mau108]

Hi Guys,

I am testing this site I have created, but there is one BIG issue. For some reason after I get passed the shipment selection screen (canada post module installed) and it goes to the payment stage I get a blank page.

This is what it says in the address bar.

main_page=checkout_payment

Anyone know what it could be? I have Virtual Merchant payment method installed but I disabled it but it did not help.

[limelites]

Sounds like you have a missing or corrupt tpl_checkout_payment_default.php file?

Check in your includes/templates/YOURTEMPLATE/templates folder and make sure you have this file.....

Try copy a fresh file there from the ZC install folder and see if it helps

(REMEMBER TO BACK UP EXISTING FILE FIRST IF ITS THERE)

[mau108]

none of the tpl_checkout files were there so I transferred it all from the template default folder but it still does the same thing...


any other suggestions?

[mau108]

ran debugger

this is the error message I receive

[16-May-2009 11:18:21] PHP Fatal error: Cannot redeclare class virtualmerchant in /home/.chanel/****/#####/includes/modules/payment/virtualmerchant.php on line 33

I *'ed and #'ed out stuff

[Ajeh]

Go to the Tools ... Developers Tool Kit ...

In the bottom input box enter:
class virtualmerchant

Select Catalog ... click Search ... what files come up containing that line?

This could be a copy, backup copy, miscopied etc. file on the server causing this ...

NOTE: the module directories are auto-loading so it may be loading copies/backups etc. and triggering that error or the language file could accidentally be a copy of the code file ...

[mau108]

Go to the Tools ... Developers Tool Kit ...

In the bottom input box enter:
class virtualmerchant

Select Catalog ... click Search ... what files come up containing that line?

This could be a copy, backup copy, miscopied etc. file on the server causing this ...

NOTE: the module directories are auto-loading so it may be loading copies/backups etc. and triggering that error or the language file could accidentally be a copy of the code file ...

Hi I get the following results

its in the virtualmerchant.php file in both

/includes/modules/payment/virtualmerchant.php - LINE 32

and

/includes/functions/extra_functions/virtualmerchant.php - LINE 34

[Wstar]

I also get a blank page, however I do not have any "class virtualmerchant".

Is there anything else that could do this?

[Ajeh]

A number of things can cause this ... the most likely being a language file with space(s) or blank line(s) before or after the opening or closing php brackets ...

Get the Debug Tool from the Free Software Add Ons and see if it will give you the exact error message(s) you are receiving ...

[Wstar]

Thank you for the quick reply, I will get the debugger today and see.

Thanks again.