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  1. #1
    Join Date
    Apr 2008
    Location
    Orlando, FL
    Posts
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    Default Table Rate incorrect (not a tare issue)

    I'm using 1.3.8

    Table Shipping
    1:6.98,1.5:8.23,2:9.48,2.5:10.73,3:11.98,3.5:13.23,4:14.48,4.5:15.73,5:16.98,5.5 :17.88,6:18.78,6.5:19:68,7:20.58,7.5:21.48,8:22.38,8.5:23.28,9:24.18,9.5:25.08,1 0:25.98,10.5:26.88,11:27.78,11.5:28.68,12:29.58,12.5:30.48,13:31.38,13.5:32.28,1 4:33.18,14.5:34.08,15:34.98,15.5:35.88,16:36.78,16.5:37.68,17:38.58,17.5:39.48,1 8:40.38,18.5:41.28,19:42.18,19.5:43.08,20:43.98,20.5:44.88,21:45.78,21.5:46.68,2 2:47.58,22.5:48.48,23:49.38,23.5:50.28,24:51.18,24.5:52.08,25:52.98,25.5:53.88,

    My first question is can table rate use decimals.

    Here is the problem.

    My items weighs 3.5 pounds. I add it to my cart and the shipping estimator says $7.00. I should say $13.23

    Can someone please help me. I'm at my wits end. I've probably spent 10 hours on the forum looking for a solution. I'm tired.

    Michelle
    Michelle Dettlaff
    Design 4 Dot Com, Inc.
    Orlando Website Design

  2. #2
    Join Date
    Apr 2008
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    Default Re: Table Rate incorrect - not tare

    I just saw that there were spaces in the post above. I removed the spaces and I'm still getting $7.00.

    thanks
    Michelle
    Michelle Dettlaff
    Design 4 Dot Com, Inc.
    Orlando Website Design

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: Table Rate incorrect (not a tare issue)

    Save your settings to NotePad ... then REMOVE, INSTALL and reconfigure ...

    Does it work for you now?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #4
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    Default Re: Table Rate incorrect (not a tare issue)

    No, that didn't work.

    Also, can I use decimals in the weight? The scale goes up every .5 lbs.
    Michelle Dettlaff
    Design 4 Dot Com, Inc.
    Orlando Website Design

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Table Rate incorrect (not a tare issue)

    I added your settings to my v1.3.8 Tables Rate shipping module and I get $13.23 ...

    What are your settings in the Configuration ... Shipping/Packaging ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
    Join Date
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    Default Re: Table Rate incorrect (not a tare issue)

    Country of Origin - United States
    Postal code - 33762
    Max Weight - 5000
    Tare - Small - 0:0
    Large - 0:0
    Display number of boxes 0
    Order Free Shipping - 0 ***
    Shipping Estimator Display Settings for Shopping Cart - 1
    Display Order Comments on Admin Invoice - 1
    Display Order Comments on Admin Packing Slip - 1

    *** I do have items that I want for free shipping. Their weight is set to 0
    Michelle Dettlaff
    Design 4 Dot Com, Inc.
    Orlando Website Design

  7. #7
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    Default Re: Table Rate incorrect (not a tare issue)

    Never mind. It works. there was a typo. I'm curious how Ajeh got it to work.

    Thanks for your help.
    Michelle Dettlaff
    Design 4 Dot Com, Inc.
    Orlando Website Design

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Table Rate incorrect (not a tare issue)

    Maybe in cleaning the spaces I fixed the typo by accident?

    Thanks for letting us know you got it working ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  9. #9
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    Default Re: Table Rate incorrect (not a tare issue)

    I'm having another problem related to table rate.

    I am running Zen Cart 1.3.8a, Database Patch Level: 1.3.8 and had the table rate set up. Then the client wanted to offer free shipping. So I set up a coupon for free shipping on orders over $999.00. That copuon ended today (3-1-10) and I Just removed the coupon so it will go back to the regular table weight shipping.

    But it's not working.

    I have 3 products that have 0 weight (ongoing special for this client) He does not charge shipping for those 3 items. It's always been that like that. (for almost a year)

    So after I removed the coupon for free shipping on orders over $999.00, I exepcted the table rate shipping to kick in.

    Well, I tried to order one of the products that has 0 weight and the shopping cart wants to charge me $21.48 which is the accurate shipping for 7.5 pounds. But there is only 1 item in the cart and the weight is set to 0. So where is it finding the 7.5 pounds.

    Yes. the tare is set to 0.
    The shipping zone is set to USA. (I really didn't change that before)

    www.martekdavits.com

    Any help is appreciated.
    Michelle Dettlaff
    Design 4 Dot Com, Inc.
    Orlando Website Design

  10. #10
    Join Date
    Sep 2003
    Location
    Ohio
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    Default Re: Table Rate incorrect (not a tare issue)

    What are your rates set to on the Table?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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