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  1. #1
    Join Date
    Aug 2007
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    Brighton, UK
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    Default No html in emails?

    From what i can see from this thread this seems to be a very common problem!

    What languages is your store running in? - English
    What's the default language? - i think english how do i check?
    What language is active when you're trying to send those emails? - English
    Do you have any email templates set up for your specific language? - No

    I also have MIME HTML set to true.

    My emails show up as plain text even on preview, also even on a html allowing email address it still shows up as text.

    Any ideas or any other information needing to be known before i can be helped?

    Many thanks in advance

  2. #2
    Join Date
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    Default Re: No html in emails - Once again

    Ive tried playing around with settings, reading other threads and have still not found a solution.

  3. #3
    Join Date
    Aug 2007
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    Default Re: No html in emails - Once again

    still unable to make any progress.

  4. #4
    Join Date
    Jan 2004
    Posts
    66,450
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    Default Re: No html in emails - Once again

    Maybe it's getting stripped off by your webserver.
    Maybe the receiving email server is stripping the HTML off for their own reasons.

    Are you sure it's *sending* in HTML format? ie: turn on email archiving and view the archived content that was sent.

    What are all your settings in Admin->Configuration->Email Options?

    What version of Zen Cart? What addons? What patches? Ever upgraded? From what version(s)? When?

    Are you sending to "free" email services like yahoo/hotmail? If so, what happens if you send to a real traditional email account?
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  5. #5
    Join Date
    Sep 2009
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    Default Re: No html in emails - Once again

    I've got two hotmail accounts. One of them get HTML emails. I have no idea why. Somebody knows about this problem with some hotmail accounts?

 

 

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