Transfer of customer tel.no. from Zencart to Paypal payment page

[Dukeofmodena]

Hi All,
What must I do? (I have v. little experience with IT)
I'm using version 1.3.6 and I have a problem at checkout when the customer's telephone number is transferred from Zencart to the Paypal payment page - it gets shortened and is unrecognized by Paypal.
I've been on to Paypal who say I need to amend things in Zencart. Here's the gist of what they say -

Thank you for letting me know that. I have been able to create a fake order, and I see where the issue is arising. With international (non-US) phone numbers, you need to pass the full phone number in the Night_phone_b variable. Currently, your splitting it up in the night_phone_ a through c variables like you would with a US phone number. Please see night_phone at the bottom of the following page:
https://cms.paypal.com/us/cgi-bin/?c..._htmlvariables

Here is what your checkout is currently passing:

<input type="hidden" name="night_phone_a" value="016" />
<input type="hidden" name="night_phone_b" value="397" />
<input type="hidden" name="night_phone_c" value="6193" />

Here is what it should pass:

<input type="hidden" name="night_phone_b" value="0163976193">

In this case, the error is being caused by the data your cart is passing to PayPal. I can not change this from our end. You would need to contact ZenCart support at http://www.zen-cart.com/forum/index.php

I would recommend posting on their forum and see if anyone can help you change from using all three phone variables to putting it all in the 'b' variable for international phone numbers.

Can anyone please tell me what to do here?
Thanks,
Neil

[DrByte]

I believe that was fixed in v1.3.8 ... maybe even in 1.3.7.

[Dukeofmodena]

So am I stuck with it?
I had the same problems a couple of years ago with the telephone number thing and I'm sure that a guy at Paypal rectified it but this time they say that it's in Zencart and it's down to me.
I'm pretty clueless with IT...is there anyone who can lead me through what to do to correct this? I'm familiar with the admin panel etc but changing files?...
Neil