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  1. #11
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    Ohio
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    Default Re: Problem with Per Unit perweight method

    I can go from 1 to 2 or 2 to 1 or 3 to 2 or 3 to 1 or anything and Update then get the correct value on the shopping_cart and ...
    Linda McGrath
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  2. #12
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    Default Re: Problem with Per Unit perweight method

    ...but not when you checkout.

    Every single time that I test it.

    Once I reach the checkout_payment page and then go change the quantity in my shopping cart, the shipping ALWAYS remains as it was.

    If I originally had 2 of an item and then change it to 1, I will always be charged shipping for 2 of that item.

    The weight does change but the amount that you are charged at payment time does not.

    We have very large items and shipping is a major factor in the cost. This is a very serious problem.

  3. #13
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    Default Re: Problem with Per Unit perweight method

    I am not sure how your checkout is working but it may not be processing the shipping properly to recheck the weight if the amount is changed ...

    You appear to have a custom checkout ... for that you would need to find where you got your add ons ...

    You might also test what happens with UPS or USPS just to see if the shipping charges change when you add products to the cart in the same manner ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  4. #14
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    Default Re: Problem with Per Unit perweight method

    There is no add on.

    How do I make sure that it will recheck the weight if the amount is changed?

  5. #15
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    Ohio
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    Default Re: Problem with Per Unit perweight method

    What are you using for the Terms agreement and the no_account checkout?
    Linda McGrath
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  6. #16
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    Default Re: Problem with Per Unit perweight method

    The terms is a layer on the page that displays unless the customer agrees.

    A session cookie controls the visibility of the layer.

    How do I make sure that it will recheck the weight if the amount is changed once they get to checkout_payment?

  7. #17
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    Default Re: Problem with Per Unit perweight method

    Either you are working on your site and doing something really weird or your site just got hacked ... look at your checkout ...

    You appear to be skipping the checkout_shipping ... I am guessing you have something to skip from checkout_shipping to checkout_payment and it is happening before the shipping is being checked in the header_php.php file for the /pages/checkout_shipping ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  8. #18
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    Default Re: Problem with Per Unit perweight method

    I want it to flow that way.

    We require that the billing and shipping address be the same.

    So we want the customer to go from the billing information page to the checkout_payment page without steps in between.

    They do go to the checkout_shipping page after entering their billing information, but are then redirected to the checkout_payment page.

    Would placing the redirect code near the end of the page resolve this issue?

  9. #19
    Join Date
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    Default Re: Problem with Per Unit perweight method

    I had an error in the Google Checkout shipping_methods.php that caused the strange display.

    Thanks for the heads up.

  10. #20
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    Default Re: Problem with Per Unit perweight method

    Thanks for the update that this is now working for you ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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