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  1. #1
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    Default Re: Removing Customers from E-mail lists

    Thanks for your opinion, but that's up to me to decide who will receive our marketing materials. As far as I'm concerned, marketing materials are not newsletters.

    Does anybody know an answer to the question that was asked?

    Thanks,

    Sean
    +<|:-)

  2. #2
    Join Date
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    Default Re: Removing Customers from E-mail lists

    I would argue that it's up to the government. Yes, marketing materials are not newsletters, but they both require opt-in. It's not just opinion, it's also law.

    Thanks for listening and this is my last post.

  3. #3
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    Default Re: Removing Customers from E-mail lists

    http://mediamemo.allthingsd.com/2009...ustry-cringes/

    Doesn't seem like it's law. At least not yet.

    So, anybody know how to remove somebody from the "All Customers" list?

    Thanks,

    Sean
    +<|:-)

  4. #4
    Join Date
    Aug 2005
    Location
    Vic, Oz
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    Default Re: Removing Customers from E-mail lists

    Quote Originally Posted by TKPope View Post
    http://mediamemo.allthingsd.com/2009...ustry-cringes/

    Doesn't seem like it's law. At least not yet.

    So, anybody know how to remove somebody from the "All Customers" list?

    Thanks,

    Sean
    +<|:-)
    That seems to refer to putting tracking cookies on a persons computer.
    Nothing to do with opt in or out newsletters etc??

  5. #5
    Join Date
    Jul 2005
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    Upstate NY
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    Default Re: Removing Customers from E-mail lists

    Law or not, enough customers complaining to their ISPs about unwanted advertising (aka spam), and you will start getting blocked by ISPs and blacklist organizations.

  6. #6
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    Default Re: Removing Customers from E-mail lists

    You guys are awesome.

    Why is there an e-mail "All Customers" choice? Is that a mistake?

    Does anybody without an opinion have an answer to my original question? Is there a way to remove the customer from future coupon e-mailings?

    Thanks,

    Sean
    +<|:-)

  7. #7
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
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    Default Re: Removing Customers from E-mail lists

    I don't see an option for what you want to do. 'All Customers' is, I guess, 'all customers' and the only way I see to remove the guy from that list would be to remove his account (which might be an option, depending on how much he buys). Maybe 'active customers in last 3 months (regardless of subscription status) might be a reasonable compromise.

    Don't be too hard on the posters who offer advice rather than solutions - offering insight about the advisability of what you're asking about is part of what we do here. It's not a Knowledge Base, it's a community.

 

 

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