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  1. #1
    Join Date
    Feb 2005
    Posts
    283
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    0

    Default Re: Nixaks Sagepay Form Module

    Hi Nix

    Just downloaded an tested this - everything is fine but no order email is sent after returning to the store.

    If I pay by cheque an order email goes out - if I pay by sage pay - I get an email from sage pay but not the store? I am returned successfully and the order details are recorded in the back office - any ideas?

  2. #2
    Join Date
    Nov 2007
    Location
    Essex, UK
    Posts
    137
    Plugin Contributions
    1

    Default Re: Nixaks Sagepay Form Module

    Hi Peanut77, thank you for letting me know, I will look into it and let you know asap.

  3. #3
    Join Date
    Apr 2008
    Posts
    60
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    0

    Default Re: Nixaks Sagepay Form Module

    Hi there,

    I've setup the module (thanks works well!) but when the purchaser returns to zen cart, there is no order number, and no record of the purchase on the zen cart admin panel... any ideas why that might be?

  4. #4
    Join Date
    Apr 2008
    Posts
    60
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    0

    Default Re: Nixaks Sagepay Form Module

    Hi guys,

    hmm.... switched back to Sage Pay test mode... same problem still there... I altered the settings on the stock page (under config) ... maybe that's the problem... any suggestions?

    Warm Regards,


    Joel

  5. #5
    Join Date
    Nov 2007
    Location
    Essex, UK
    Posts
    137
    Plugin Contributions
    1

    Default Re: Nixaks Sagepay Form Module

    Quote Originally Posted by optimalwebsite View Post
    Hi there,

    I've setup the module (thanks works well!) but when the purchaser returns to zen cart, there is no order number, and no record of the purchase on the zen cart admin panel... any ideas why that might be?
    It all worked at first but now I have the same problem lol typical

    I will have some time this weekend and I will do my best to find out what has happened.

    Peanut77 I am still looking in to the email problem but from what I've found so far the payment module should not have anything to do with emails ..... I will keep looking though.

  6. #6
    Join Date
    Apr 2008
    Posts
    60
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    0

    Default Re: Nixaks Sagepay Form Module

    IMPORTANT! The Sagepay technical support line has been engaged all afternoon, so this may be a problem at their end and they're struggling to cope with the deluge of calls for help...

  7. #7
    Join Date
    Nov 2007
    Location
    Essex, UK
    Posts
    137
    Plugin Contributions
    1

    Default Re: Nixaks Sagepay Form Module

    Quote Originally Posted by optimalwebsite View Post
    IMPORTANT! The Sagepay technical support line has been engaged all afternoon, so this may be a problem at their end and they're struggling to cope with the deluge of calls for help...
    Sage Pay are very busy at the moment due to an unexpected huge increase in people using their service's after they re-named from Protx. They are training up new advisors but it will be a little while before they are ready.

    Unfortunatly as they do not and will not create modules (all the modules on their site were created by the e-commerce sites involved) they are unable to help. Thank you for the post though optimalwebsite as if I had not known it would have been extremly usefull.

    I have contacted DrByte to see if I missed anything in the coding (this is my first ever mod) and hopefully we will have this fixed very soon.

  8. #8
    Join Date
    Apr 2008
    Posts
    60
    Plugin Contributions
    0

    Default Re: Nixaks Sagepay Form Module

    Hi there,

    Any news? I hope its going well!

    Joel

 

 

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