can't get into admin

[stangirl]

Having the same problem. SO ULTRA FRUSTRATED. Everything was working fine, then I changed the database name with godaddy. Both db names are correct in both config files. I've dropped the zen_admin table and rebuilt it. I've looked at the session file and it seems fine. SSL is defined as false since I won't be using a secure server.

Holy MOLY is there anything else that could possibly work here.

[pts3227]

Check the two configure.php files in:
/includes/configure.php
/admin/includes/configure.php

are you using the right URLs, paths, database table, username and password?

I went in to both and everything shows correct as best I can tell. I compared to my dummy site as well and it looks the same, but still nothing....

[pts3227]

Ok, I have compared both configure.php files in both my active site and the dummy one I created and they are identical, the dummy one works yet the active one will not... I am so confused... What am I missing?

[Ajeh]

Could you post the configure.php from the server without the username or password for:
/admin/includes/configure.php

[pts3227]

Could you post the configure.php from the server without the username or password for:
/admin/includes/configure.php

Sorry I don't know how to post it properly so that it wraps correctly, but here it is. I can get it to work, but here is what I am doing and perhaps can shed some light. I need to have 2 carts, both with identical items minus 20-30 parts with different numbers. so instead of reinputing all the parts we are wanting to copy the database over, is that possible? Everytime she does, this happens and we can't get into admin anymore, then I have to start all over and rebuild the admin!?!? Cart 1 will have dealer and retailer pricing and cart 2 will have dealer, retailer and whole sale pricing and different part numbers, very annoying i know, we just don't want to have to reinput thousands of parts, it took us months. Thank you for your help.

define('HTTP_SERVER', 'http://www.trailermateusa.com');
define('HTTPS_SERVER', 'https://www.trailermateusa.com');
define('HTTP_CATALOG_SERVER', 'http://www.trailermateusa.com');
define('HTTPS_CATALOG_SERVER', 'https://www.trailermateusa.com');

// Use secure webserver for catalog module and/or admin areas?
define('ENABLE_SSL_CATALOG', 'false');
define('ENABLE_SSL_ADMIN', 'false');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
// these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
define('DIR_WS_ADMIN', '/tmproducts/admin/');
define('DIR_WS_CATALOG', '/tmproducts/');
define('DIR_WS_HTTPS_ADMIN', '/tmproducts/admin/');
define('DIR_WS_HTTPS_CATALOG', '/tmproducts/');

define('DIR_WS_IMAGES', 'images/');
define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
define('DIR_WS_INCLUDES', 'includes/');
define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
//the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
define('DIR_FS_ADMIN', '/home/pts3227/public_html/trailermateusa.com/tmproducts/admin/');
define('DIR_FS_CATALOG', '/home/pts3227/public_html/trailermateusa.com/tmproducts/');

define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
define('DB_TYPE', 'mysql');
define('DB_PREFIX', '');
define('DB_SERVER', 'localhost');
define('DB_SERVER_USERNAME', 'pts3227_username');
define('DB_SERVER_PASSWORD', 'password');
define('DB_DATABASE', 'pts3227_tmproducts');
define('USE_PCONNECT', 'false');
define('STORE_SESSIONS', 'db');
// for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

// The next 2 "defines" are for SQL cache support.
// For SQL_CACHE_METHOD, you can select from: none, database, or file
// If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache
// or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
// ie: /path/to/your/webspace/public_html/zen/cache -- leave no trailing slash
define('SQL_CACHE_METHOD', 'none');
define('DIR_FS_SQL_CACHE', '/home/pts3227/public_html/trailermateusa.com/tmproducts/cache');

// EOF

[Ajeh]

I am not seeing anything obvious ...

Make sure that the two databases are being used in the two configure.php files correctly ...

The files:
/includes/configure.php
/admin/includes/configure.php

/othershop/includes/configure.php
/othershop/admin/includes/configure.php

Make sure that you have not mixed up the databases being used for each set of files ...

[pts3227]

I am not seeing anything obvious ...

Make sure that the two databases are being used in the two configure.php files correctly ...

The files:
/includes/configure.php
/admin/includes/configure.php

/othershop/includes/configure.php
/othershop/admin/includes/configure.php

Make sure that you have not mixed up the databases being used for each set of files ...

What she explained to me was that after I uploaded and created the database and we were ok and working (able to log in to admin and see the standard green template). She followed the "I want to move to a different server" etc tutorial and basically took a back up she had of our database 1 and imported into under our database 2 and then all this started. When I go in to verify the files all seems fine as you can see, I try to have it email me the password and it emails me a password for database 1 instead of 2 like it should.

[Ajeh]

It really sounds like you have either mixed up database tables or mixed up configure.php files or ... you have your site on two servers and the new server has not propagated things yet so you are running off the old server ...

[pts3227]

It really sounds like you have either mixed up database tables or mixed up configure.php files or ... you have your site on two servers and the new server has not propagated things yet so you are running off the old server ...

Just one server, one computer, one copy of the same database on that computer, I go in and create the shopping cart and get everything running and logged in and such, and then she follows the import instructions to import that database to our 2nd site and all heck breaks loose and I have to start over. Once the database is imported we can't log in any more, right before it, we are fine... so confused... Our other site works fine, admin and all, never have an issue, only when we try to set up the 2nd site with the same database... here are out 2 sites... www.ptrailerusa.com (the working admin and site) and www.trailermateusa.com (the non working admin, working site).

[pts3227]

oOk, well I guess I have to start all over again, so if I do, how can I copy all of my products from my one cart and customers maybe I really dont care about anything else, the most important part are the products. We are seriously trying to avoid having to input all of the stuff into the 2nd cart all over again....