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  1. #11
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    Default Re: Cannot connect to database anymore

    I have been trying to figure what is wrong. I am getting this error in both the admin and public view now.

    Forbidden
    You don't have permission to access /#####/index.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
    Apache/1.3.41 Server at lorigiles.com Port 80

  2. #12
    Join Date
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    Default Re: Cannot connect to database anymore

    What error details are showing in your webserver's apache errorlog?
    What is your hosting company saying when you ask them about it?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #13
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    Default Re: Cannot connect to database anymore

    ok so now I am at least getting a page. The fresh install page.

    http://www.---lorigiles---com/index.php

    Shouldn't I have a folder that points to say a store? My catalog?

  4. #14
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    Default Re: Cannot connect to database anymore

    error log,

    I have asked my host. They told me they cannot help with Zencart issues.

    [Mon Aug 3 12:56:37 2009] [error] Access to file /home/#####/.htaccess denied by server: not a regular file

  5. #15
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    Default Re: Cannot connect to database anymore

    Quote Originally Posted by travel124 View Post
    [Mon Aug 3 12:56:37 2009] [error] Access to file /home/#####/.htaccess denied by server: not a regular file
    Okay, that could easily appear if you were trying to access your .htaccess file from your browser.

    But, if you're getting 404 or 403 or 500 errors, those should also be showing up in the logs.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #16
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    Default Re: Cannot connect to database anymore

    I saw that and deleted it, it did not belong there. I am getting the Zencart Fresh install for some reason. My whole store is gone!

  7. #17
    Join Date
    Jan 2004
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    Default Re: Cannot connect to database anymore

    The fresh-install screens only appear if the contents of the configure.php files are bad, missing, or have content that points to invalid paths. Or if the permissions you've set on the files are too low/restrictive.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  8. #18
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    Default Re: Cannot connect to database anymore

    did you see my original post?

    I had my files under public/shoppe and everything worked fine except my directory was showing. I posted as why my directory was showing and the fella said I needed to move my files up under the public folder. So I did. I doing so I had to edit my config files and everything has gone haywire since...lol

    I have months of work stored away in my database.

  9. #19
    Join Date
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    Default Re: Cannot connect to database anymore

    Yes, I read the entire dialog, a few times.

    Is there anything in the FAQ on the topic of moving from one folder to another that you might have missed? https://www.zen-cart.com/tutorials/i...hp?article=122
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #20
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    Default Re: Cannot connect to database anymore

    I did not read that I just moved them from shoppe/public_html

    Moved them up one folder.

 

 
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