Problems when adding an item which has a weight

[confused_aswell]

Hi

I have zones set up and also free shipping for when they spend over £15. But when I add an item to the basket which has a weight to it the zones tell me that "The shipping rate cannot be determined at this time"

I can't seem to get round this, is there a way of getting them working together so when someone buys a heavy item in addition to what they have bought that it doesn't muck up the zones?

Any help please.

Thanks

Phil

PS Version 1.38a

[confused_aswell]

No matter, I didn't have my values set right.

But whilst I am here, I have got an item of 200 grams, why is the estimating shipping calculator showing it as 5x44 grams in the zone rates?

Any ideas please.

Thanks

Phil

[kcb410]

No matter, I didn't have my values set right.

But whilst I am here, I have got an item of 200 grams, why is the estimating shipping calculator showing it as 5x44 grams in the zone rates?

Any ideas please.

Thanks

Phil

What shipping module are you using?
Is your products weight in your product attributes or your product information page?

[confused_aswell]

Hi

Thanks for the reply, I am using zones only for shipping and the weight is in the product information page.

I seem to have solved the problem a little bit by going to admin>configure>shipping/packing and setting number of boxes to 0, but now it doesn't show the weight in the estimate shipping box, it just shows this. Am I doing this right?

As the whole exercise is to have free shipping for orders over £15 which is easy enough, but when someone buys a heavier item within the order then this attracts an additional postage charge.

Any ideas?

Thanks

Phil

Estimate Shipping Costs
Total Items: 1 Weight: 100 grams Amount: £0.10
Country: Please Choose

Post Code:

Shipping quotes are based on the address information you selected:
United Kingdom
Available Shipping Methods Rates
Zone Rates (Shipping to GB) £1.75

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[Ajeh]

Set your Maximum weight to 50 ...

Set the Tare for Small to Medium and Large to 0:0 unless you plan to add more weight to the order ...

What settings are you using on the Zone Rate zones shipping module?

On the Free Shipping over £15 but not when weight is over XX.XX ... can this be defined using the Free Shipping Options freeoptions where you set:
Total >= 15.00
Weight <= XX.XX

and edit the Free Shipping Options freeoptions shipping file:
/includes/modules/shipping/freeoptions.php

and change the OR to AND on these conditions:

// final check for display of Free Options
      if ($this->ck_freeoptions_total or $this->ck_freeoptions_weight or $this->ck_freeoptions_items) {
        $this->enabled = true;
      } else {
        $this->enabled = false;
      }

// final check for display of Free Options
      if ($this->ck_freeoptions_total and $this->ck_freeoptions_weight and $this->ck_freeoptions_items) {
        $this->enabled = true;
      } else {
        $this->enabled = false;
      }

[confused_aswell]

Hi Linda

Thank you sooo much, I changed the code as you suggested and it worked!

I can now offer free delivery for orders over £15.00 but if they were to buy a heavy item within the £15 then they don't get the free delivery, but instead pay the tariff I have set in the zones module - like so -
Zone 1 Shipping Table500:1.75,800:3.50,1000:5.00

I am using grams for the weight of things.

I haven't set a weight for most of my items, but there are a few that would really put me out of pocket if they were to buy them and get free delivery.

Thank you once again, great job.

Phil

[Ajeh]

Thanks for the update that you now have this working properly for your needs ...