Getting a blank page, debug error-logging not working

[Ajeh]

NOTE: keep looking as you have other products that do this as well ...

[credenscel]

Thanks for the quick reply! i do see that there is a problem with id 2784 but i am not sure why? the description seems to be normal (no weird characters or anything), would you please let me know what is wrong with that product that is causing this issue?


in admin the name for this item is as follows:

Driver Badge Heart JDM Keychain


and description:
<p><strong>Description:</strong><u></u><br>
Display your JDM Pride with this keychain today!<br>
<br>
Keychain is flexible & made of rubber - perfect in your pocket. Length is 2.5"<br />
</p>


products model: driverheart3

[Ajeh]

What happens if you switch to the Classic Template ... does the page load properly on a refresh?

[credenscel]

Thanks for providing assistance this is greately appreciated as i have been tryin to figure out the issue for hours already without much progress
i just switched to classic template and it still doesnt load.
i also deleted that one item that was not displaying properly and the page still does not load.

[Ajeh]

I'd have to have better access to your site to know what the problem might really be here ...