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  1. #1
    Join Date
    Oct 2006
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    Default Login Page - Create Account

    I apologize if I've missed a post elsewhere that covers this issue. I have multiple Zen Cart sites and have not made changes recently (though I know I need to as I've learned more about ZC). It appears that as of Thur. 7/23, the new account fields disappeared for a customer to create a new account. If someone can point me in the direction to determine what happened (more importantly, how to fix it), I'd greatly appreciate it. The site is https://www.celebrationflags.com/ind...ain_page=login.

    Here's the details:

    • What version of Zen Cart are you using? -- 1.3.7.1
    • Has your site been upgraded? When? From what version(s)? -- No :-(
    • What addons have you installed? When? priority_handling_1.2/Dec. 2008 and Virtual Merchant/Jan. 2009
    • In what ways is your site customized or different from a brand new uncustomized install? I've changed stylesheet.css; functions_customers.php; product_listing.php
    • If you're encountering display/layout problems, post your site URL* so it can be seen in action. -- https://www.celebrationflags.com/ind...ain_page=login
    • HAVE YOU LOOKED IN THE FAQ AREA for answers to your question? (ie: a search for your error message or what you want to edit/change, etc) -- Yes, sorry if I missed it.
    • Have you searched the FORUM for your error message or for answers to the question you're asking? -- yes
    • WHEN did the problem "start"? How does that compare with other events of your hosting company, changes you've made to your site files/addons, or your admin settings, etc? -- Problem started on July 22nd or 23rd. I'm not aware of any changes to my hosting and definitely have not made any changes to the site.
    • If this is your first store, have you tested all aspects of transactions before going live?-- It's not my 1st site and it's been live and working great for a while.

    Thank you for any and all help! ~Sharon

  2. #2
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
    Plugin Contributions
    3

    Default Re: Login Page - Create Account

    You've been hacked. Check the source code for that page about where the form would ordinarily start.

    http://www.zen-cart.com/wiki/index.p...ing_From_Hacks

    and

    http://www.zen-cart.com/forum/showth...987#post748987

  3. #3
    Join Date
    Dec 2007
    Posts
    14
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    0

    Default Re: Login Page - Create Account

    I have the exact same problem. (same version, etc.). My login page has been hacked. I see your site is now in maintenance mode. Could you please let me know what you are doing to fix it.

    Does anyone know of any quick fix, to get the login page to work? Just for now. Then I can go back and do all the updates and etc.

  4. #4
    Join Date
    Jun 2007
    Location
    TN
    Posts
    83
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    Default Re: Login Page - Create Account

    I wouldn't recommend a "quick fix", but in another thread with this problem, someone went to Configuration > My Store and saw some extra language had been added to their store name. Fixed the store name and the log-in came back. The main thing to do is exactly what Stevesh said. Follow his links. :)

  5. #5
    Join Date
    Dec 2007
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    Default Re: Login Page - Create Account

    OMG!

    You were right. What a mess that was. A huge paragraph of ############ related links and BS. Removed it all, and it seemed to fix it.

    Thank-you so much for your suggestion.

    Now I guess that it is time to do all the "recovering from a hack" procedures and updates.

    I must admit though, I am wondering if this is all worth it. I am not a techie, and trying to keep up with all security measures and updates and patches and etc. is a bit daunting. I wonder if it might be time to switch over to another "hosted" cart or something.

  6. #6
    Join Date
    Feb 2005
    Location
    Lansing, Michigan USA
    Posts
    20,021
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    Default Re: Login Page - Create Account

    Quote Originally Posted by mstep View Post

    ... trying to keep up with all security measures and updates and patches and etc. is a bit daunting. I wonder if it might be time to switch over to another "hosted" cart or something.
    Only you can answer that, but I tend to look at crises like this as an opportunity to learn how to do things that I might not get around to learning otherwise.

    My issue with the 'hosted carts' is just the opposite of the reason you're leaning toward them - they may relieve me of some of the security responsibility, but they also take a lot of the control of my store out of my hands.

  7. #7
    Join Date
    Oct 2006
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    Default Re: Login Page - Create Account

    Thank you sooooo much stevesh. I have gotten it back up, but am working to build it 'properly' with all the resources you and the many other zenners have provided on this forum. I think I understand the custom template better - FINALLY! :-)

    Back to working with my ZC training wheels!

    ~Sharon

  8. #8
    Join Date
    Jul 2005
    Posts
    29
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    Default Re: Login Page - Create Account

    Does anyone know what patch addresses this so I can apply it?

    Thanks

  9. #9
    Join Date
    Aug 2004
    Location
    New York City
    Posts
    7,174
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    Default Re: Login Page - Create Account

    Mary Ellen
    I came; I saw; I Zenned
    Taking over the world... one website at a time
    Make sure brain is engaged before putting mouth in gear... or fingers to keyboard.

    Holzheimer
    Fan Odyssey

  10. #10
    Join Date
    Jul 2005
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    Default Re: Login Page - Create Account

    Thank you for the quick reply and help!!

 

 

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