Billing and Shipping Address Blank with Express Checkout

[creinold]

Okay I am racking my brain on this. I am still having the problem. I signed up for Authorize.net so I can get off of using PayPal to process my credit card transactions. I still use PayPal express for my customers who still prefer PayPal.

When 1.3.9D came out. I did a total wipe of my files and started fresh with the exception of the database.

With "no" mods installed, I was still getting the problem. I reinstalled all my mods that I used previous 1.3.8 again last week since it seems pre-modded I was having the problem.

I get a order or two every other day with blank customer information. Both with PayPal and with authorize.net

I did notice a trend with them. Seems like it is happening with my older repeat customers. I talked to a few customers who called me. They claim they placed an order but they didn't get any confirmation and that when they kept putting their customer information in, it would just wipe out and not save, but their online bank shows we got the money, which we do.

The orders generate but has no phone numbers, email address or billing/shipping address. All those are blank. The card card XXXXXXX5432 and the customer name on the card card does show and that the only information I get.

I am pretty stumped...

Any ideas? I need to get this fixed.

Thanks,
Charles

I should note paypal expess is similar but I am getting a ship to address, nothing else. No email, phone number and billing address.