Quote Originally Posted by RodG View Post
Unless I can duplicate this I can't fix it. Is it with only some specific item that this happens with, or is it ALL small items?
I have the AustPost module enabled currently so it is possible to purchase small items. When I enable the ozcart module, if I go to the check out, it hangs and then goes to a blank page. It seems to do this with all products that are not deemed "too large" to confirm the shipping costs.


Quote Originally Posted by RodG View Post
That's tough for me to say. These settings are all 'user preferences' so all settings will be correct for any given user, but no settings will be correct for all users.
OK, as long as I don't have something set in the ozpost settings that is causing the issue. I just provided the settings to give you a bit of extra information.

Quote Originally Posted by RodG View Post
Alas, I'm not seeing a problem with the small item I just tested with
http://primealternatives.com.au/cart...products_id=34
As I mentioned, I currently have the AustPost module enabled, so there will be no issue purchasing small items. The ozcart module is disabled because it is causing too many issues.

I've done a forum search and it seems that quite a few other users have experienced a blank page when going to the check out, and it seems that the issue can be caused by corrupt files or white space at the end of files (which Zen Cart is sensitive to). It's strange that only the ozpost module is having the blank page issue and not the AustPost module. I've tried replacing all the files for ozpost to no avail.

It would be great if I could show you what is happening with the ozpost module, but enabling it causes issues and the store is live. Maybe there is a certain time when I can enable it for you so you can duplicate the issue. I don't want you to go too far out of your way though.

I really appreciate all your help.