Blank page when registering

[robsnowden]

I am getting a blank page when clicking the SUBMIT button when registering. I have made a few changes to the site today, particularly to the wording of various emails and the wording the the new registering user sees when he clicks that button and this may be the cause.

However can any of you clever people tell me what could cause this and if possible where I should narrow my search to look for the cause?

Many thanks

Rob

[clydejones]

I am getting a blank page when clicking the SUBMIT button when registering. I have made a few changes to the site today, particularly to the wording of various emails and the wording the the new registering user sees when he clicks that button and this may be the cause.

However can any of you clever people tell me what could cause this and if possible where I should narrow my search to look for the cause?

Many thanks

Rob

I'm guessing here, but it appears that the problem may lie in whatever changes you made in the following file.

includes/languages/english/create_account_success.php

If you can post the contents of that file in particular the section that begins:

define('TEXT_ACCOUNT_CREATED', '... ');

We might be able to track down the problem

[robsnowden]

I'm guessing here, but it appears that the problem may lie in whatever changes you made in the following file.

includes/languages/english/create_account_success.php

If you can post the contents of that file in particular the section that begins:

define('TEXT_ACCOUNT_CREATED', '... ');

We might be able to track down the problem

Hello again. Here is contents you requested - as you will see it has been changed somewhat to suit my needs but it is entirely possible that I have made an error.

define('TEXT_ACCOUNT_CREATED', '<br /><br />Congratulations! Your Registration has been submitted successfully!<br /><br />A confirmation email has been sent to the email address you provided. If you have not received it within the hour, please <a href="' . zen_href_link(FILENAME_CONTACT_US) . '">contact us</a>. <br /><br /> Make sure to check your spam folder first - just in case!!<br /><br />For now you can still browse our site but will not be able to place orders until your account has been authorised. All registrations are manually verified and you will shortly receive a further email confirming details of your account activation.<br /><br />Thank you.');


Cheers

Rob

[clydejones]

Hello again. Here is contents you requested - as you will see it has been changed somewhat to suit my needs but it is entirely possible that I have made an error.

define('TEXT_ACCOUNT_CREATED', '<br /><br />Congratulations! Your Registration has been submitted successfully!<br /><br />A confirmation email has been sent to the email address you provided. If you have not received it within the hour, please <a href="' . zen_href_link(FILENAME_CONTACT_US) . '">contact us</a>. <br /><br /> Make sure to check your spam folder first - just in case!!<br /><br />For now you can still browse our site but will not be able to place orders until your account has been authorised. All registrations are manually verified and you will shortly receive a further email confirming details of your account activation.<br /><br />Thank you.');


Cheers

Rob

What other files did you modify/edit?

[robsnowden]

includes/languages/english/create account
includes/languages/english/checkout_process.php
includes/languages.php
admin/includes/languages/english/customers.php
admin/email_welcome.php

That's about all!!

Rob

[clydejones]

includes/languages/english/create account
includes/languages/english/checkout_process.php
includes/languages.php
admin/includes/languages/english/customers.php
admin/email_welcome.php

That's about all!!

Rob

can you post the entire contents of

includes/languages/english/create_account_success.php

[robsnowden]

can you post the entire contents of

includes/languages/english/create_account_success.php

Sure thing - btw the file above (languages.php) is clearly wrong - I was distracted!

Anyway the file contents you asked for are:

<?php

/**

* @package languageDefines

* @copyright Copyright 2003-2006 Zen Cart Development Team

* @copyright Portions Copyright 2003 osCommerce

* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0

* @version $Id: create_account_success.php 4816 2006-10-23 04:08:52Z drbyte $

*/



define('NAVBAR_TITLE_1', 'Create an Account');

define('NAVBAR_TITLE_2', 'Success');

define('HEADING_TITLE', 'Thank you for your registration!');

define('TEXT_ACCOUNT_CREATED', '<br /><br />Congratulations! Your Registration has been submitted successfully!<br /><br />A confirmation email has been sent to the email address you provided. If you have not received it within the hour, please <a href="' . zen_href_link(FILENAME_CONTACT_US) . '">contact us</a>. <br /><br /> Make sure to check your spam folder first - just in case!!<br /><br />For now you can still browse our site but will not be able to place orders until your account has been authorised. All registrations are manually verified and you will shortly receive a further email confirming details of your account activation.<br /><br />Thank you.');

define('PRIMARY_ADDRESS_TITLE', 'Primary Address');

?>

Cheers

Rob

[clydejones]

Sure thing - btw the file above (languages.php) is clearly wrong - I was distracted!

Anyway the file contents you asked for are:

<?php

/**

* @package languageDefines

* @copyright Copyright 2003-2006 Zen Cart Development Team

* @copyright Portions Copyright 2003 osCommerce

* @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0

* @version $Id: create_account_success.php 4816 2006-10-23 04:08:52Z drbyte $

*/



define('NAVBAR_TITLE_1', 'Create an Account');

define('NAVBAR_TITLE_2', 'Success');

define('HEADING_TITLE', 'Thank you for your registration!');

define('TEXT_ACCOUNT_CREATED', '<br /><br />Congratulations! Your Registration has been submitted successfully!<br /><br />A confirmation email has been sent to the email address you provided. If you have not received it within the hour, please <a href="' . zen_href_link(FILENAME_CONTACT_US) . '">contact us</a>. <br /><br /> Make sure to check your spam folder first - just in case!!<br /><br />For now you can still browse our site but will not be able to place orders until your account has been authorised. All registrations are manually verified and you will shortly receive a further email confirming details of your account activation.<br /><br />Thank you.');

define('PRIMARY_ADDRESS_TITLE', 'Primary Address');

?>

Cheers

Rob

Just to cover all bases ...

upload a clean copy of

includes/templates/template_default/tpl_create_account_success_default.php

[clydejones]

Just to cover all bases ...

upload a clean copy of

includes/templates/template_default/tpl_create_account_success_default.php

Not sure where we are at the moment, but I just did a second registration and after clicking the submit button I was taken to the create account success page as expected.

Thank you for your registration!


Congratulations! Your Registration has been submitted successfully!

A confirmation email has been sent to the email address you provided. If you have not received it within the hour, please contact us.

Make sure to check your spam folder first - just in case!!

For now you can still browse our site but will not be able to place orders until your account has been authorised. All registrations are manually verified and you will shortly receive a further email confirming details of your account activation.

Thank you.

[robsnowden]

OK will do

Thanks for your continued help.

I will check again but it does seem to be an intermittent error and of course it would happen to the client today at the first viewing of his new site. I thought I had it cracked until I got his phone call

Rob