I am shipping several heavier items (325 lbs), and when added to my cart I receive the following error message:
"We are unable to obtain a rate quote for UPS shipping.
Please contact the store if no other alternative is shown."
Is there a way to calculate shipping for heavy products? What is the maximum weight we can ship? FYI, our lighter products do not display this error message.
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18 Aug 2009, 04:01 PM #1
New Zenner
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What is the maximum weight Zen cart will calculate shipping?
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18 Aug 2009, 09:01 PM #2
Totally Zenned
- Join Date
- Apr 2009
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Re: What is the maximum weight Zen cart will calculate shipping?
Admin - configuration - shipping/packaging - Enter the Maximum Package Weight you will ship
Also there may be settings in the UPS mod you are using - I am not sure.Nick
iszent.com
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