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  1. #1
    Join Date
    Jan 2005
    Posts
    20
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    0

    Default Re: UPS and Puerto Rico

    I seem to have gotten this working. I edited the Puerto Rico Zone and changed the country from the US to Puerto Rico. This makes UPS happy.
    Levi Senft

  2. #2
    Join Date
    Nov 2008
    Posts
    32
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    0

    Default Re: UPS and Puerto Rico

    I just had the same problem. A user from PR complained there was no way to confirm the order and no shipping options.

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: UPS and Puerto Rico

    Be aware that there is:
    Country: US
    State Puerto Rico

    -- and --

    Country: Puerto Rico

    USPS wants the first, where United States is the Country and Puerto Rico is a State/Territory/Island of the US ... as they follow the rules of the US Government on what does the US "own" ...

    UPS wants the second, where Puerto Rico is its own country ...

    If you run both shipping methods, you need both available ...

    Over time, we are working in a handy dandy hidden translator for UPS/USPS to translate back and forth so that the Customer can pick either combination and not break the shipping modules ...
    Linda McGrath
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