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  1. #1
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    10,021
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    32

    Default Can't select available payment methods on PayPal site

    So **sigh** here's a message from my client..

    Quote Originally Posted by sherriexxxx
    here is a different customer:

    From: xxxxx xxxxx
    Email: xxxxx.xxxxx######################

    ------------------------------------------------------

    Good morning,

    I have been having problems checking out using Paypal for the past couple of
    days. I used it with no problem for my last transaction, and have used it
    recently for another vendor, but i am unable to select any of my active
    payment methods to complete this purchase
    . I have contacted PayPal as well,
    in case it is a technical issue on their side, but am concerned that I won't
    receive my items in time. Could you please verify that there are no
    technical difficulties on your end as well?

    Thanks.
    Please note the highlighted portion.. Now I have ALREADY informed my client that this sounds like a Paypal issue.. (specifically an issue with this particular persons account) but to err on the side of caution, I wanted to run it by the good folks here.. Does this SOUND like a Paypal Express module error...

  2. #2
    Join Date
    Jan 2004
    Posts
    66,444
    Plugin Contributions
    279

    Default Re: Can't select available payment methods

    Definitely sounds like they're referring to problems with their list of funding sources while inside their PayPal account.
    That's nothing you have any control over ... they'll need to deal with PayPal directly about it themselves.
    .

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  3. #3
    Join Date
    Jan 2007
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    Default Re: Can't select available payment methods on PayPal site

    Ahhhh the king has spoken.. That's all I needed to hear.. Thanks for the confirmation..

 

 

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