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  1. #1
    Join Date
    Jan 2004
    Posts
    66,443
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    Default Re: I'm getting this error after a purchase is made for my download

    Go to Admin->Tools->Server Info, and copy-and-paste the informatin shown there above the big phpinfo table, ie: the first 2/3 of the screen.
    .

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  2. #2
    Join Date
    Aug 2009
    Posts
    37
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    0

    Default Re: I'm getting this error after a purchase is made for my download

    Server Host: californiakinshipcaregivers.com (66.226.154.188)

    Database Host: 127.0.0.1 (127.0.0.1)

    Server OS: Linux dprhensim75.doteasy.com 2.6.18-92.1.10.el5 #1SMP Tue Aug 5 07:41:53 EDT 2008 i686

    Database: MySQL 5.0.45

    Server Date: 08/20/2009 10:53:54

    Database Date: 08/20/2009 10:53:54

    Server Up Time:

    HTTP Server: Apache/2.2.3 (CentOS)

    PHP Version: 5.1.6 (Zend: 2.1.0) PHP Memory Limit: 16M PHP

    Safe Mode: Off

    PHP File Uploads: On Max Size: 2M

    POST Max Size: 8M

    Database Data Size: 383 kB

    Database Index Size: 411 kB

    Is this what you needed? I'm so frustrated too because I guess the Doteasy team couldn't find a solution either. This was their response. Maybe I should switch to streaming? What exactly is streaming?

    Their response:

    Hello Christine,

    Thank you for the update.

    The settings in zencart admin panel seems to be no problem. I have tried to find
    the problem, unfortunately, I couldn't figure it out at this time. Because
    zencart is a third party software which beyond our support scope, I suggest you
    can seek help in zencart official site for this issue.
    http://www.zen-cart.com/forum/index.php

    You can also try to use "Download by streaming" function instead of "Download by
    Redirect" function. The following is a tutorial for how to setup Download by
    streaming in zencart.

    https://www.zen-cart.com/tutorials/i...hp?article=280

    Please let us know if we can be of further assistance.


    WHAT SHOULD I DO? haha. Thank you for your replies I appreciate them very much!

    Christine

  3. #3
    Join Date
    Aug 2009
    Posts
    37
    Plugin Contributions
    0

    Default Re: I'm getting this error after a purchase is made for my download

    https://www.zen-cart.com/tutorials/i...hp?article=280

    This is the link they provided as a tutorial. IT tells me to move my download folder??? should I do that?

    I dont want to do anything without talking to you first!

 

 

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