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  1. #1
    Join Date
    Oct 2008
    Posts
    12
    Plugin Contributions
    0

    Default VCSWEB Aust Post Shipping Module - suddenly stopped today

    Hi All,

    As you can see my my title and post numbering I am extremely new to Zen-cart and and IT novice.

    Hopefully I have posted this in the right section.

    My website www.mammabellahkids.com.au uses the VCSWEB Australia Post shipping module and since this morning it has stopped working.

    I get the following error when a client tries to select postage calculated by weight and size...

    ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.

    My site manager is away and I am unable to get in touch with her and I have absolutely no idea how to fix this or what the problem is?

    If there is anyone that can help that would be great...does this mean that the VCSWEB server is down, is it a problem with my module only?

    thanks in advance
    Izabella

  2. #2
    Join Date
    Jul 2009
    Posts
    3
    Plugin Contributions
    0

    Default Re: VCSWEB Aust Post Shipping Module - suddenly stopped today

    Hi Izabella

    I had the same experience today that has completely stopped checkout at the shipping calculation step. Another post here also details the same experience.

    I logged into 'Australia Post' and surprisingly the calculator there does not work either.

    I have concluded for the time being that the problem exists there and will continually re-check for an indication that they have fixed it. I see no other alternative at this point as I have confirmed all my settings are enabled, etc.

    I hope I am right as it is extremely frustrating.

    Regards,

    Mark

    My site is www.n e t s p a r e s.com.au (spaced as advised)

  3. #3
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: VCSWEB Aust Post Shipping Module - suddenly stopped today

    Quote Originally Posted by Bhyde View Post
    My website www.mammabellahkids.com.au uses the VCSWEB Australia Post shipping module and since this morning it has stopped working.

    I get the following error when a client tries to select postage calculated by weight and size...

    ERROR:Unable to obtain a valid quote from the Australia Post Server.
    You may still checkout using this method and we will contact you with postage costs as soon as possible.
    http://www.zen-cart.com/forum/showpo...&postcount=172

  4. #4
    Join Date
    Oct 2009
    Posts
    1
    Plugin Contributions
    0

    Default Re: VCSWEB Aust Post Shipping Module - suddenly stopped today

    hi thee
    I have the same problem.
    would anyone know of an other shipping module that has states and weights.

    thanks scott

  5. #5
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: VCSWEB Aust Post Shipping Module - suddenly stopped today

    Quote Originally Posted by tuffrc View Post
    hi thee
    I have the same problem.
    would anyone know of an other shipping module that has states and weights.

    thanks scott
    ozpost

    http://www.zen-cart.com/index.php?ma...oducts_id=1286

 

 

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