Admin gone

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22 Aug 2009, 06:13

queenkat

Zen Follower

Join Date:: Dec 2006
Posts:: 121
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Admin gone

Hi! I'm hoping this is a quick fix.. but I'm thinking all hope is gone.

For about 3-4 weeks now my admin area has been going slowwwwwwwwwwwwww as a snail and some of it has just timed out and I have not been able to get into parts of it.

Well today it just isn't working at all. When I go to my admin page, I log in and it says done and there's a blank page. No matter how many times I refresh, log in, restart my computer, clear the cookies and temp files.. It is gone!

Yes, I'm using the current version, patches and all that. I've even renamed my admin folder.

Please help.
thanks

22 Aug 2009, 06:26

queenkat

Zen Follower

Join Date:: Dec 2006
Posts:: 121
Plugin Contributions:: 0

Re: Admin gone

PS.. I have not changed anything on the site as far as addons or mods in months.

22 Aug 2009, 06:36

website_rob

Inactive

Join Date:: Oct 2006
Posts:: 4,572
Plugin Contributions:: 0

Re: Admin gone

Are you running Zen Cart on your personal computer, if so what OS is used, or is this a Hosting account?

There is a lot of information required to properly troubleshoot this type of problem and some of the information needed would include:

- how big is the database
- any Modules used related to Newsletter or Mailout
- any Modules installed 3 - 4 weeks ago when the site was quick

The above is just a starting point but we have to start somehwhere. :smile:

22 Aug 2009, 06:39

yellow1912

Totally Zenned

Join Date:: Oct 2006
Posts:: 5,422
Plugin Contributions:: 0

Re: Admin gone

Do you have the reward point module?

22 Aug 2009, 19:15

queenkat

Zen Follower

Join Date:: Dec 2006
Posts:: 121
Plugin Contributions:: 0

Re: Admin gone

ok lets see...

no mods added in the last at least 6 months

op system is XP.. but it's run out of a hosting account at siteground.com

database is.. 5.19 MB

I dont have any mods that relate to newsletter or mail. I do not use that feature in my cart.

and I do not have the reward point module.

thanks for your help.. awaiting your response.

22 Aug 2009, 19:43

confused_aswell

Zen Follower

Join Date:: Apr 2008
Posts:: 315
Plugin Contributions:: 1

Re: Admin gone

Hi

You say you have renamed your admin folder, well I can still see your old one. store/admin

Phil

23 Aug 2009, 04:57

queenkat

Zen Follower

Join Date:: Dec 2006
Posts:: 121
Plugin Contributions:: 0

Re: Admin gone

I can't see it...

This is what I get:

404 - Not Found

The page you are trying to access does not exist.
If this error persists, please contact the website webmaster.