blank page on check out with beanstream

[Karan]

here is the latest copied and pasted from the cache folder...is it even an error?

Aug-24-2009 06:21:35
=================================

Response Code: 1.
Response Text: Approved

Sending to Beanstream: Array
(
[merchant_id] => *******
[username] => *******
[password] => *******
[RequestType] => BACKEND
[trnLanguage] => en
[trnType] => PA
[paymentMethod] => CC
[trnOrderNumber] => 10-TiC7CF
[trnCardOwner] => Karanan Gerber
[trnCardNumber] => XXXXXXXXXXXXXXXX
[trnExpMonth] => 08
[trnExpYear] => 12
[trnAmount] => 12.82
[ordItemPrice] => 17.98
[ordShippingPrice] => 2.50
[ordTax1Price] => 1.60
[ordName] => Karan Gerber
[ordAddress1] => 214 Boyce Street
[ordAddress2] =>
[ordCity] => Sebringivlle
[ordProvince] => ON
[ordPostalCode] => N0K1X0
[ordCountry] => CA
[ordPhoneNumber] => 519-393-8038
[ordEmailAddress] => [email protected]
[shipName] => Karan Gerber
[shipAddress1] => 214 Boyce Street
[shipAddress2] =>
[shipCity] => Sebringivlle
[shipProvince] => ON
[shipPostalCode] => N0K1X0
[shipCountry] => CA
[shippingMethod] => Store Pickup (Walk In)
[trnComments] => Website Order
[ref1] => 2
[ref2] => August 24, 2009, 6:21 am
[ref3] => 216.46.133.10
[ref4] => k6a0839cmvladh9c8cdabcoof2
[prod_id_1] => 2055
[prod_name_1] => Blue- Sapphire 2oz
[prod_quantity_1] => 1
[prod_cost_1] => 8.99
[prod_id_2] => 2206
[prod_name_2] => Orange-Pumpkin Pie 2 oz
[prod_quantity_2] => 1
[prod_cost_2] => 8.99
[url] => https://www.beanstream.com/scripts/process_transaction.asp
)


Results Received back from Beanstream: Array
(
[0] => Response from gateway
[trnApproved] => 1
[trnId] => 10000008
[messageId] => 1
[messageText] => Approved
[trnOrderNumber] => 10-TiC7CF
[authCode] => 036312
[errorType] => N
[errorFields] =>
[responseType] => T
[trnAmount] => 12%2E82
[trnDate] => 8%2F24%2F2009+12%3A21%3A22+PM
[avsProcessed] => 1
[avsId] => Y
[avsResult] => 1
[avsAddrMatch] => 1
[avsPostalMatch] => 1
[avsMessage] => Street+address+and+Postal%2FZIP+match%2E
[cardType] => VI
[trnType] => PA
[paymentMethod] => CC
[ref1] => 2
[ref2] => August+24%2C+2009%2C+6%3A21+am
[ref3] => 216%2E46%2E133%2E10
[ref4] => k6a0839cmvladh9c8cdabcoof2
[ref5] =>
)


CURL communication info: Array
(
[url] => https://www.beanstream.com/scripts/process_transaction.asp
[content_type] => text/html
[http_code] => 200
[header_size] => 355
[request_size] => 1141
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 1.789689
[namelookup_time] => 0.093833
[connect_time] => 0.177769
[pretransfer_time] => 0.363669
[size_upload] => 0
[size_download] => 463
[speed_download] => 258
[speed_upload] => 0
[download_content_length] => 463
[upload_content_length] => 0
[starttransfer_time] => 1.789657
[redirect_time] => 0
)


RAW data received:
trnApproved=1&trnId=10000008&messageId=1&messageText=Approved&trnOrderNumber=10-TiC7CF&authCode=036312&errorType=N&errorFields=&responseType=T&trnAmount=12%2E82 &trnDate=8%2F24%2F2009+12%3A21%3A22+PM&avsProcessed=1&avsId=Y&avsResult=1&avsAdd rMatch=1&avsPostalMatch=1&avsMessage=Street+address+and+Postal%2FZIP+match%2E&ca rdType=VI&trnType=PA&paymentMethod=CC&ref1=2&ref2=August+24%2C+2009%2C+6%3A21+am &ref3=216%2E46%2E133%2E10&ref4=k6a0839cmvladh9c8cdabcoof2&ref5=

[stevesh]

No, we'd need to see the results from the debugging log:

https://www.zen-cart.com/tutorials/index.php?article=82

[Karan]

I dont understand where im to look for the debug file...

[tony_sar]

did you install this debug utility ?
http://www.zen-cart.com/index.php?ma...roducts_id=860

if so , follow the instruction on how to use it .. and where to look for the debug log file . ( catch folder ) .

[Karan]

yes its installed and i triggered the error again, just not sure where to find the file...
>Open the latest /cache/myDEBUG-xxxxxxx.log file


all thats in the cache folder is what i uploaded previously...

[Karan]

We have decided to contact a professional to look into the problem..