There are a few things you should change to get more conversions....
Get rid of the text that says "Your visitors cart will be merged with your members cart..." - that throws people off, it doesnt mean anything to anyone
Get rid of anything mentioning "An Account" customers usually dont want an account, they just want to buy something.
Better say something like "If you havent shopped here before we just need to collect your information so you can track your order"
On the checkout page, where it is asking for a discount coupon.. change the text to say "If you have been given a discount coupon, you can enter it here". Otherwise people might think they cant shop wihtout a coupon. People dont know what a Redemption code is
Another, really important... DONT ask the customer for their date of birth. Americans dont like giving their date of birth, because using their date of birth and name you can figure out their social security number... and they are scared of identity theft
If you are using paypal you can change the Pay Using Debid Credit card via paypal... to also mention that they dont NEED a paypal account to pay, they can just enter their billing information into the PayPal screen.
Cheers




