Help Needed Urgently

[marketimpact]

Hi there

Im confused. I have created a digital download product but when i am trying to make multiple downloads i.e. like a series of videos 1,2,3,4,5,6.

It says that
Make the Option Values as needed:
Option Values:
Option Name pick from dropdown Download 1
Option Value Name: of 1
Option Value Sort Order: 10

Option Name pick from dropdown Download 1
Option Value Name: of 2
Option Value Sort Order: 20

Option Name pick from dropdown Download 1
Option Value Name: of 3
Option Value Sort Order: 30

Option Name pick from dropdown Download 1
Option Value Name: of 4
Option Value Sort Order: 40

Option Name pick from dropdown Download 1
Option Value Name: of 5
Option Value Sort Order: 50

Then make a set for Download 2, 3, 4, 5

Note: when making these, only make patterns that match
Download 3 of 1 doesn't make sense so don't make an Option Name: of 1 for the Option Name: Download 3

But what i dont get is why do you have to make a set for 2 3 4 5 6, why dont i do Option Name pick from dropdown Download 2
Option Value Name: of 2
Option Value Sort Order: 20
Option Name pick from dropdown Download 3
Option Value Name: of 3
Option Value Sort Order: 30 etc...

Im confused, Can someone help asap

Alex

[ScriptJunkie]

Hi Alex,

The example you listed is for a person with the following situation:

You have 1 product with multiple downloads, and each one of those downloads has to be split into multiple parts because each original download file is just too large to download at one time.


Example of a product with one multi-part download - (creating a download set/group):

Option Values: (This is for part 1 of video 1)
Option Name pick from dropdown Download 1
Option Value Name: of 1
Option Value Sort Order: 10

Option Values: (This is for part 2 of video 1)
Option Name pick from dropdown Download 1
Option Value Name: of 2
Option Value Sort Order: 20

Option Values: (This is for part 3 of video 1)
Option Name pick from dropdown Download 1
Option Value Name: of 3
Option Value Sort Order: 30


Example of a product with three multi-part downloads - (continuing using more download sets/groups):

Set 2
Option Values: (This is for part 1 of video 2)
Option Name pick from dropdown Download 2
Option Value Name: of 1
Option Value Sort Order: 10

Option Values: (This is for part 2 of video 2)
Option Name pick from dropdown Download 2
Option Value Name: of 2
Option Value Sort Order: 20

Option Values: (This is for part 3 of video 2)
Option Name pick from dropdown Download 2
Option Value Name: of 3
Option Value Sort Order: 30

Set 3
Option Values: (This is for part 1 of video 3)
Option Name pick from dropdown Download 3
Option Value Name: of 1
Option Value Sort Order: 10

Option Values: (This is for part 2 of video 3)
Option Name pick from dropdown Download 3
Option Value Name: of 2
Option Value Sort Order: 20

Option Values: (This is for part 3 of video 3)
Option Name pick from dropdown Download 3
Option Value Name: of 3
Option Value Sort Order: 30


You asked:

But what i dont get is why do you have to make a set for 2 3 4 5 6, why dont i do Option Name pick from dropdown Download 2
Option Value Name: of 2
Option Value Sort Order: 20
Option Name pick from dropdown Download 3
Option Value Name: of 3
Option Value Sort Order: 30 etc...

Answer: If you set it up as mentioned in your question, you'd be grouping one part of one video with the group of another. ZC would be confused and your downloads will be all messed up.


Here's Why

1. Each video (or downloadable file) has to be separate from the others (i.e. video 1 is different from video 2, etc)

2. Each part of the same video (or downloadable file) has to be grouped together (i.e. parts 1, 2, 3 of video one have to be grouped, parts 1, 2, 3 of video two have to be grouped together, etc),

AND THEN

3. Each group of videos (or downloadable files) (video 1 group, video 2 group, video 3 group, etc) has to be separate from each other.


To put it another way, the tutorial tells you to go on to make a set/group for 2, 3, 4, in the event that each video (vid 1, vid 2, ect) has multiple parts (vid 1 part 1, vid 1, part 2, vid 1 part 3, vid 2 part 1, vid 2 part 2, etc).


You only need to make sets like this if:

You have multiple downloads in a single product offering
AND
Each download is so large they cannot each be downloaded as a single and complete file and therefore must be broken into parts.




On the other hand:

If
A product has multiple downloads,
And
Each download (vid, mp3, pdf, etc) can be downloaded as one complete and single file download, then you do not need to create sets at all.

Instead, you would only need to do this:


Example of a product with three 1-part downloads

Option Values: (This video 1)
Option Name pick from radiobutton Download 1
Option Value Name: Download 1
Option Value Sort Order: Does not apply (there's no parts to sort)

Option Values: (This is video 2)
Option Name pick from radiobutton Download 2
Option Value Name: Download 2
Option Value Sort Order: Does not apply (there's no parts to sort)

Option Values: (This is video 3)
Option Name pick from radiobutton Download 3
Option Value Name: Download 3
Option Value Sort Order: Does not apply (there's no parts to sort)


I hope this makes sense and helps you to understand downloads. I'm new to the concept myself.

Good luck!