Hi,
I have a 1.3.7 version installed (I know, I will be updating it !). I did not install it my self, I am jsut taking care of a store that has been there for a few years now. As far as I now, I have no fancy flash of javascript modules installed.
I have had a few customers who complained about not being able to checkout in the last few weeks...
To check their orders and see if there was something related to that, I installed the Recover Cart Sales module. WOW! I have a lot of people that do not complete their transactions !
So I started searching through the forum, but I still can't find anything. The most detailed answer I had from a customer is this:
-using IE7 on XP, as soon as he clicks on the Checkout button in the cart, he gets an error: Internet Explorer canot display page.
I use a MAC and I completed 3 transactions using different payment methods and did not have any problems at all. I will be testing with a friend's PC later today, but it has Vista, so I might not get the same error...
Here is the website:
http://www.cartamagicastore.com/
Thanks for helping me out !



