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  1. #1
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    bug **Blank page at check out**

    Hi, I've fixed my cart many times by researching other topics in this forum, but I've finally become desperate.

    I've tried the blank page fix, but dont really understand it.

    I am running zen cart version 1.3.8a with a zenflavor template that I have tweaked quite a lot. I don't upload via FTP.

    I find blank pages in two different places:

    > When a single item is listed in a category the page pulls up as blank. When the category is empty or has two or more items it is fine.

    > Tried to practice a checkout last night and one or two of the checkout screens pull up as blank.

    Please help! Thank you so much.

    www.evaskye.com

  2. #2
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    Default Re: **Blank page at check out**

    This is the code I get from the debug tool when I try to log in:

    [08-Sep-2009 13:45:57] PHP Warning: session_regenerate_id() [<a href='function.session-regenerate-id'>function.session-regenerate-id</a>]: Cannot regenerate session id - headers already sent in /hermes/web08/b750/moo.amylemon/store/includes/functions/sessions.php on line 167
    [08-Sep-2009 13:45:57] PHP Warning: Cannot modify header information - headers already sent by (output started at /hermes/web08/b750/moo.amylemon/store/includes/languages/english/extra_definitions/blank_sidebox_defines.php:216) in /hermes/web08/b750/moo.amylemon/store/includes/functions/functions_general.php on line 44
    Last edited by amilouwho; 8 Sep 2009 at 06:52 PM.

  3. #3
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    Default Re: **Blank page at check out**

    And this is the code I get when I click "continue checkout":

    [08-Sep-2009 13:49:37] PHP Warning: Cannot modify header information - headers already sent by (output started at /hermes/web08/b750/moo.amylemon/store/includes/languages/english/extra_definitions/blank_sidebox_defines.php:216) in /hermes/web08/b750/moo.amylemon/store/includes/functions/functions_general.php on line 44

  4. #4
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    Default Re: **Blank page at check out**

    Quote Originally Posted by amilouwho View Post
    [08-Sep-2009 13:45:57] PHP Warning: Cannot modify header information - headers already sent by (output started at /hermes/web08/b750/moo.amylemon/store/includes/languages/english/extra_definitions/blank_sidebox_defines.php:216) in ...
    The error message is telling you that on line 216 of /store/includes/languages/english/extra_definitions/blank_sidebox_defines.php you have a problem.

    And, looking up your error message in the FAQ area brings up this article, which explains how to read that error message as well as what to do about it, including removing the extra spaces/lines at the end of that file: https://www.zen-cart.com/tutorials/index.php?article=87
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: **Blank page at check out**

    When I delete the extra spaces, they don't delete...I can't figure it out. Also, I get this issue now.

    [08-Sep-2009 17:47:21] PHP Warning: Cannot modify header information - headers already sent by (output started at /hermes/web08/b750/moo.amylemon/store/includes/languages/english/meta_tags.php:218) in /hermes/web08/b750/moo.amylemon/store/includes/init_includes/init_templates.php on line 78

  6. #6
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    Default Re: **Blank page at check out**

    That would be a similar problem on line 218 of your meta_tags.php file.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: **Blank page at check out**

    I've narrowed my problems down to one thing:

    Every time I adjust my meta tag I get blank pages. I keep the quotations and everything just as it should be, only change the title of the page.

    And then ZZZZZAAAAAAAAAAAAAP - blank pages. Every time I try to delete the empty spaces I save and then when I open to edit again, they are ALL back like magic.

    Any ideas? I can't upload via FTP...maybe that's what I need to do but I don't know how to do it. ALL I want is the title of my page to say Eva Skye Couture...

    Blah...

    Thanks for your help.

  8. #8
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    Default Re: **Blank page at check out**

    If you're editing using some sort of tool inside your browser on a web page, that's almost certainly what's causing the problems.

    There are many great FTP tutorials around the internet.

    And many great free text editors which won't damage your files. One good choice is Notepad++: http://notepad-plus.sf.net
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  9. #9
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    Default Re: **Blank page at check out**

    Okay. I used SmartFTP and the contents of my meta_tag.php erased...

    Is there ANY OTHER WAY I can change my meta tag?r

 

 

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