email function question

**bksmartit** · 9 Sep 2009, 01:19 PM

I have a question and I am new to zen cart.
I installed zencart and I use apple zen template.
The zen cart is installed on linux server

When I go to create account and I fill out properly all blank box and I hit button create account. It shows me an error saying “Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport.”
When I go there to check the setting I see so many option; php, sendmail, sendmail-f, smtp, smtppauth, qmail. I tried option smtp and qmail but it doesn’t send welcome email after creating new account.

I am not sure what I should do here and how to solve this problem.
Could you please help me which option I should choose and how get working welcome email after creating new account as a new costumer?

**stevesh** · 9 Sep 2009, 03:33 PM

Start here:

http://www.zen-cart.com/wiki/index.p...Email_Problems

**mprough** · 9 Sep 2009, 04:46 PM

99% one of these will be your option >>php, sendmail, sendmail-f

~Melanie

**bksmartit** · 10 Sep 2009, 12:10 AM

Thank you for your quick respond but I tried 3 options; PHP, Sendmail and Sendmail-f but when I tested to send email to a fake customer i created, email is not delivered to the recipient however it says email successfully sent when I set to use option Sendmail or Sendmail-f but I get the error when I set to PHP option as I mentioned in my first post. I think I don't understand something here and I need more help from you guys. Could you please give me more information?

Thank you

**JQPublic** · 10 Sep 2009, 06:27 AM

Contact your hosting company and see if they have a solution.

**bksmartit** · 15 Sep 2009, 12:08 AM

I called my host company which is 1and1.com and they recommend to implament their code to my zen cart to get rid of the error. They told me to use PHP mail transport method.

Here it is their code to implament:

How do I setup PHP Mail?

1. First you need to create a form to use the PHPmail script. A form will look something like the one below.
It must be saved as an HTM or HTML file. You can edit the one below to suit your own needs.

<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>Contact Us</title>
<link rel="stylesheet" type="text/css" href="../../css/nms.css" />
</head>
<body>
<form method="post" action="mail.php">
<table>
<tr>
<td>What is your name ?</td>
<td><input type="text" name="name" /></td>
</tr>
<tr>
<td>What is your e-mail address ?</td>
<td><input type="text" name="email" /></td>
</tr>
<tr>
<td> Comments:</td>
<td><textarea name="data" cols=40 rows=6></textarea></td>
</tr>
<tr>
<td colspan="2"><input type="submit" /></td>
</tr>
</table>
</form>
</body>
</html>

2. Next you need to create a file named mail.php which will contain the following code.

<?
$to = '[email protected]';
$subject = 'subject';
$message = 'From: ' . $_REQUEST['name'] . "\n\n" . $_REQUEST['data'];
$email = $_REQUEST['email'];
$headers = 'From: ' . $email . "\r\n" .
'Reply-To: ' . $email . "\r\n" .
'X-Mailer: PHP/' . phpversion();

mail ($to, $subject, $message, $headers);
header("Location: thanks.html");
?>

Note: You will replace '[email protected]' with your e-mail account and 'subject' with what
will be in the subject field of the e-mail. Replace "thanks.html" with the name of the page that the
viewer will be redirected to after submitting the form.

3. Upload both files into your webspace. Make sure to set the correct permission for the PHP file.

I am not sure where I should apply these code and to which files?

Can any one could help me with it?

Thank you very much

**DrByte** · 15 Sep 2009, 12:14 AM

They've given you a canned response which would only be useful if you were using static .html webpages to run your site. What they've suggested is useless for database-driven sites such as Zen Cart.

The only thing one can glean from what they've given you is that, if that script is really supposed to work on their servers, their servers use the PHP mail() function to send emails. In Zen Cart that's equivalent to setting your Email Transport to "PHP".

**bksmartit** · 15 Sep 2009, 12:24 AM

DrByte, I did setup email transport to PHP but when I try to send welcome email from Admin, tools, send email to costumers; I am getting error "Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport"

Any thoughts?

**bksmartit** · 15 Sep 2009, 12:46 PM

Any comments, thoughts?

Thank you

**max44** · 21 Sep 2009, 09:10 AM

I am still searching myself. I have the same issue now. My email stopped working. I have just uploaded the email archive as shown above. It says my emails were sent okay.
I will let you know if i fix mine.
I have the standard systems. 8a, with all security patches and super orders.

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