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  1. #1
    Join Date
    Feb 2008
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    Seattle Washington
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    Default Two Problems no waiting

    the shipping addresses don't come up in Pay pal?? have to copy them from invoice ... and second is that i have noticed a lot more double orders .. orders duplicated - is there a fix for this?? ... i think it comes from impatient customers pushing the button twice but not sure ..
    A lie can travel half way around the world before the truth can put it's shoes on... Mark Twain

  2. #2
    Join Date
    Aug 2009
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    Default Re: Two Problems no waiting

    for the first part of the question, you can setup your Paypal config to force customers to have a verified address, that may solve your issue. But then again, I could be wrong, it wouldn't be the first time today lol

  3. #3
    Join Date
    Mar 2009
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    Australia
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    Default Re: Two Problems no waiting

    The invoice is where you should get your shipping info. Paypal is only a payment gateway. Do you have your order email info sent to your specified email address to view shipping info without having to login to admin to view it? You can email this 2 more than one person.

    As for duplication sounds like another problem. I will leave that to someone else as I think there is enough to verify.
    Are customers paying twice?
    That wasn't the plan!

  4. #4
    Join Date
    Nov 2007
    Location
    Woodbine, Georgia, United States
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    Default Re: Two Problems no waiting

    As for duplication sounds like another problem. I will leave that to someone else as I think there is enough to verify.
    Are customers paying twice?
    This can be caused by a slow site/hosting...

    Customer hits button and reaction is slow, the hit again thinking they missed.

    ~Melanie
    PRO-Webs, Inc. since 2003 :: Zen Cart Hosting :: Zen Cart SEO – 12 Steps to Success
    **I answer questions in the forum, private messages are not conducive to a helpful community.

 

 

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