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  1. #1
    Join Date
    Sep 2009
    Posts
    1
    Plugin Contributions
    0

    customer issue Credit Card charged, error message upon checkout

    Hello, I greatly appreciate your help.

    I am using a clean install of Zen Cart 1.38a on a linux server with SSL enabled.

    I am trying to utilize the Authorize.net Aim module for payment.

    I have not been able to get the module to work. It started with a security hash error message, which I was able to resolve through other posts to the forum.

    Here is my current problem - All transactions are being declined or accepted/charged as appropriate, but Zen Cart loops back to step 2 with a error (Your credit card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.) regardless of the approval or decline.

    Here is the last log, which shows the approval, however I was still looped back to step 2 of the checkout process with the aforemention error.

    Sep-21-2009 02:03:33
    =================================

    Response Code: 1|1|1|This transaction has been approved.|APPROVED 729335|AVS
    Match 5 Digit Zip and Address (Y)|20090921160331-0207164-295|1-OW243t|Test
    Widget (qty: 1) |1.00|CC|AUTH_CAPTURE|2||||||||||0.00|0|0.00|FALSE|Sep-21-2009
    02:03:22|D42E12E110F0FAABD25928953B315F8C|M|Date="September 21, 2009, 2:03
    pm"|IP="66.58.191.35"|Session="6cpcdahb3o3afo7dnn9qudbfd4"|ip_addr="97.74.144.22 9".
    Response Text:

    Sending to Authorizenet: Array
    (
    [x_login] => *******
    [x_tran_key] => *******
    [x_relay_response] => FALSE
    [x_delim_data] => TRUE
    [x_delim_char] => |
    [x_encap_char] => *
    [x_version] => 3.1
    [x_type] => AUTH_CAPTURE
    [x_method] => CC
    [x_amount] => 1.00
    [x_currency_code] => USD
    [x_card_num] => XXXXXXXXXXXXXXXXXXX7903
    [x_exp_date] => 0312
    [x_card_code] => ****
    [x_email_customer] => FALSE
    [x_email_merchant] => FALSE
    [x_cust_id] => 2
    [x_invoice_num] => 1-OW243t
    [x_first_name] => xx
    [x_last_name] =>xx
    [x_company] =>
    [x_address] => xx
    [x_city] => xx
    [x_state] => xx
    [x_zip] => xx
    [x_country] => United States
    [x_phone] => xx
    [x_email] => xx
    [x_ship_to_first_name] =>
    [x_ship_to_last_name] =>
    [x_ship_to_address] =>
    [x_ship_to_city] =>
    [x_ship_to_state] =>
    [x_ship_to_zip] =>
    [x_ship_to_country] =>
    [x_description] => Test Widget (qty: 1)
    [x_recurring_billing] => NO
    [x_customer_ip] => 66.58.191.35
    [x_po_num] => Sep-21-2009 02:03:22
    [x_freight] => 0.00
    [x_tax_exempt] => FALSE
    [x_tax] => 0.00
    [x_duty] => 0
    [Date] => September 21, 2009, 2:03 pm
    [IP] => 66.58.191.35
    [Session] => 6cpcdahb3o3afo7dnn9qudbfd4
    [url] => https://www.eProcessingNetwork.Com/cgi-bin/an/order.pl
    )


    Results Received back from Authorizenet: Array
    (
    [0] => Response from gateway
    [1] => 1|1|1|This transaction has been approved.|APPROVED 729335|AVS
    Match 5 Digit Zip and Address (Y)|20090921160331-0207164-295|1-OW243t|Test
    Widget (qty: 1) |1.00|CC|AUTH_CAPTURE|2||||||||||0.00|0|0.00|FALSE|Sep-21-2009
    02:03:22|D42E12E110F0FAABD25928953B315F8C|M|Date="September 21, 2009, 2:03
    pm"|IP="66.58.191.35"|Session="6cpcdahb3o3afo7dnn9qudbfd4"|ip_addr="97.74.144.22 9"
    [Expected-MD5-Hash] => B964438BD06D85BE39425E77910A4834
    [HashMatchStatus] => FAIL
    )


    CURL communication info: Array
    (
    [url] => https://www.eProcessingNetwork.Com/cgi-bin/an/order.pl
    [content_type] => text/html
    [http_code] => 200
    [header_size] => 141
    [request_size] => 1090
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 10.900167
    [namelookup_time] => 0.057192
    [connect_time] => 0.097334
    [pretransfer_time] => 0.294138
    [size_upload] => 0
    [size_download] => 476
    [speed_download] => 43
    [speed_upload] => 0
    [download_content_length] => 0
    [upload_content_length] => 0
    [starttransfer_time] => 10.900094
    [redirect_time] => 0
    )


    RAW data received:
    1|1|1|This transaction has been approved.|APPROVED 729335|AVS Match 5 Digit
    Zip and Address (Y)|20090921160331-0207164-295|1-OW243t|Test Widget (qty: 1)
    |1.00|CC|AUTH_CAPTURE|2|
    States||||||||||||0.00|0|0.00|FALSE|Sep-21-2009
    02:03:22|D42E12E110F0FAABD25928953B315F8C|M|Date="September 21, 2009, 2:03
    pm"|IP="66.58.191.35"|Session="6cpcdahb3o3afo7dnn9qudbfd4"|ip_addr="97.74.144.22 9"|

    Please help and thank you!

    Sorry if this is posted elsewhere, as I could not find this exact problem.
    Last edited by wllindsey524; 21 Sep 2009 at 10:38 PM.

 

 

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