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  1. #1
    Join Date
    Jan 2008
    Posts
    27
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    0

    Default Confirmation email shows extra  character

    Hi,
    I have been trying to find a solution to my problem and want to know where in the order.php (I think it's the right file) I can change the code so that I can get rid of the A that shows infront of my price in the confirmation emails.
    I don't know how I've got it, and not being familiar with php I'm reluctant to change anything without getting confirmation that Im in the right area.

    This is what I get:
    ------------------------------------------------------
    1 x Strimmer V28W TH43 (V28W TH43) = £269.99
    ------------------------------------------------------
    Sub-Total: £269.99
    Shipping: £0.00
    Sales Tax: £0.00
    Total: £269.99

    Kind regards,
    TeeGee

  2. #2
    Join Date
    Apr 2009
    Posts
    2,134
    Plugin Contributions
    3

    Default Re: Help customizing Confirmation Email

    teegee

    a couple of questions:

    I guess the A does not appear in the prices elsewhere in the shop? Just need to check.

    Are you using html emails or plain text?

  3. #3
    Join Date
    Jan 2008
    Posts
    27
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    Default Re: Help customizing Confirmation Email

    Email Admin format is text, and no, the A does not appear anywhere else, just the confirmation email.

  4. #4
    Join Date
    Apr 2009
    Posts
    2,134
    Plugin Contributions
    3

    Default Re: Help customizing Confirmation Email

    Well, the block of text you are seeing is created outside order.php. If the text is appearing correctly elsewhere in the site I would guess that there is an encoding problem rather than a problem with the way the block of code is being built.

    Sorry not to have an easy answer...

  5. #5
    Join Date
    Jan 2008
    Posts
    27
    Plugin Contributions
    0

    Default Confirmation email shows extra character

    My confirmation email to customers is showing an additional character just before the cost, as below.

    I should point out that this is not showing up anywhere else in the site. The Admin email format is TEXT and the site is oakgardenmachinery.co.uk.

    I have tried looking in a couple of php pages but cannot see where the problem could be.

    Could someone please let me know if they've seen this before and, if so, how to fix it?

    I am using v1.3.7.1.

    Products
    ------------------------------------------------------
    1 x Wheelbarrow Tyre HF 205S (HF 205S) = £17.99
    Dimensions for Wheelbarrow Tyres 4.00 x 8 - 4 Ply (730-2264)
    1 x Tyre Tubes - TR13 Valve (TR13 Valve) = £7.35
    Dimensions for TR13 Valve 4.80/4.00 x 8 (740-0553)
    ------------------------------------------------------
    Sub-Total: £25.34
    Shipping: £0.00
    Sales Tax: £0.00
    Total: £25.34


    Kind regards,
    Terri.

  6. #6
    Join Date
    Mar 2005
    Location
    United Kingdom
    Posts
    608
    Plugin Contributions
    0

    Default Re: Confirmation email shows extra character

    Probably your setting in Admin >> Configuration >> Email Options >> Convert currencies for Text emails

    One of these threads should help.

 

 

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