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  1. #1
    Join Date
    Feb 2008
    Posts
    111
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    0

    Default Problem with Check Out

    I figure I forgot something small lol I just a test order on my site I offer graphics for digital download using the attributes section now the product I ordered had the attributes set correctly and is showing a green bubble but when I went and ordered it the item is not showing up in my account to download

    As matter of fact it is not showing I even made an order if anyone can Help I would appreciate it
    Thanks
    Angie

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Problem with Check Out

    Check the Order Status and make sure that it is set as:
    Processing (orders_status 2)
    Delivered (orders_status 3)

    The Orders Status can be set on each Payment Module to allow the Downloads to be available at the end of the Order ...
    Linda McGrath
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  3. #3
    Join Date
    Feb 2008
    Posts
    111
    Plugin Contributions
    0

    Default Re: Problem with Check Out

    Thank you it is set correctly. When I log into admin it does not even show an order was placed even though payment was made I really need help with this one ASAP

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Problem with Check Out

    If you search for the orders_id does it show?

    If you browse the orders table in phpMyAdmin, does it show?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 

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