Hi,

Our company uses Paypal for processing all of our orders online. We have 2 company names under one Paypal account e.g Company A and B under Paypal account Company A.

Whenever a customer buys from Company B, they get charged on their credit card under Company A and we are getting problems of disputes from customers who think they are getting unauthorized charges.

Anyway, we were thinking of creating a custom email that comes after order confirmation that says their credit card was charged under the name "Company A" so that they know beforehand what to expect on their credit card charged.

Rather than adding the information as a comment (which we have done but have not successfully helped in reducing disputes), we want a separate email sent out.

How do we go about doing this? Does this entail extensive code modification?

Any help towards the first step would be greatly appreciated.