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  1. #1
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    Default Installation problems

    Hi,

    I am trying to copy a test site to a new server, but I am having a few problems. I have followed all of the installation instructions but I am getting the following message on the site

    1054 Unknown column 'CATEGORIES_ROOT' in 'where clause'
    in:
    [select cd.categories_name from categories c, categories_description cd where cd.categories_description LIKE '%-SITE_NAME-%' AND cd.language_id=1 AND c.parent_id = CATEGORIES_ROOT and c.categories_id = cd.categories_id and cd.language_id='1' and c.categories_status=1]

    and I get the following messages in admin

    Fatal error: Unable to read 108695 bytes in /var/www/vhosts/gadjits.com.au/httpdocs/catalog/includes/m1_export_main.php on line 1

    can anyone help?

  2. #2
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    Default Re: Installation problems

    What version are you installing?
    What are you server details?
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  3. #3
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    Default Re: Installation problems

    Hi Kobra,

    Thanks for your reply.

    I am installing version 1.3.8a
    Server details are as follows:

    PHP Version 5.2.8
    MySQL Version 5.0.45
    OS Version CentOS 5 Linux 64-Bit
    Plesk Version 8.6

  4. #4
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    Default Re: Installation problems

    PHP Version 5.2.8
    MySQL Version 5.0.45
    OS Version CentOS 5 Linux 64-Bit

    Plesk Version 8.6
    You are posting in the Windows Server area but stating that your server is running Centos which is a Linux OS
    I am trying to copy a test site to a new server, but I am having a few problems. I have followed all of the installation instructions
    Might outline what and how you have approached this Copy
    What Zen ver was being copied?
    New server is running 1.3.8a - was this installed first then test site copied to it?
    Guess just outline what you have done

    m1_export_main.php is not a default distribution file
    List the addons you have installed also
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  5. #5
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    Default Re: Installation problems

    Quote Originally Posted by kobra View Post
    You are posting in the Windows Server area but stating that your server is running Centos which is a Linux OS

    Might outline what and how you have approached this Copy
    What Zen ver was being copied?
    New server is running 1.3.8a - was this installed first then test site copied to it?
    Guess just outline what you have done

    m1_export_main.php is not a default distribution file
    List the addons you have installed also
    Oops, my bad!

    Installed fresh version of 1.3.8a on new server
    Created backup of old database.
    Copied old files and uploaded to new server
    Created new database on new server
    Installed Zen Cart on new server
    copied old database to new database
    edited configure.php files
    then synched cache settings

    I think that was it!

    Mods I have installed on old server are:
    Super Orders
    Better Together
    Recover Cart Sales
    Monthly Sales & Tax Summary
    Edit Orders
    Reward Points - Full Suite
    Confirm Email Address Entry
    Image Handler 2
    Supertracker
    SEO URLs
    MSRP
    Multisite Tools
    Magnetic One Export Tools

    Not sure if I have missed any there.

  6. #6
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    Default Re: Installation problems

    Installed fresh version of 1.3.8a on new server
    Created backup of old database.
    Copied old files and uploaded to new server
    Created new database on new server
    Installed Zen Cart on new server
    What are you using the "old" files for?
    What set did you install from?

    What was the old version?
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  7. #7
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    Default Re: Installation problems

    the old files where the files i copied from the old server, as all i am trying to do is create an test site.
    the old version was 1.3.8a, just on a different server.

    Sorry not sure what you mean by "What set did you install from?"

  8. #8
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    Default Re: Installation problems

    I have followed all of the installation instructions but I am getting the following message on the site
    Sorry not sure what you mean by "What set did you install from?"
    If following the instructions - you would have downloaded a fresh distribution and installed from those files....
    If this is what you did then I again ask what are you using the old files for?
    The error you are getting is due to some procedure looking for some DB record and not finding it
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  9. #9
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    Default Re: Installation problems

    Sorry if I seem a bit vague, I simply followed the instructions shown here https://www.zen-cart.com/tutorials/index.php?article=99

    The "old files" are the files referred to in step 3 of the tutorial. If I want a copy of my site to use as a test site surely I will need an almost identical setup I have on my other server?

 

 

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