Image Handler Not Working

[lindavan]

More than a week ago I installed two add-ons, Image Handler 2 for v1.3.8 and also Jqzoom. Neither of them work. I installed one after the other without checking them and perhaps they didn't install properly or I have the files installed incorrectly. I have gone over the installation of Image Handler 2 a few times, checking if I uploaded them to the right location.

In Preview there are nine grey boxes and the product images displayed for small, medium and large are all the same size.

In Admin, Clear Image Cache, I get an error message:
Fatal error: Call to undefined function bmz_clear_cache() in /home/………/public_html/…………./image_handler.php on line 227

Should I uninstall both programs and start again? If so, how do I uninstall?

I have been reading the forums for more than a week now and need help please.

[lindavan]

Have just re-installed Image Handler v7 and it now seems to be working but there is still a problem. There are no images on the product info page. I added a new product called "test image handler" with image named 1.jpg and when I viewed it in Image Handler, it also showed image 01.jpg, 10.jpg, 11.jpg, 12.jpg etc. When I view the product info page, there is a red cross in image 1.jpg but all the other images show????

I have tried everything, removed cache files etc

Would someone please take a look and give me some advice. I have been trying to get Image Handler to work for weeks now.

http://sugarhousecollections.com.au/...roducts_id=102

[lindavan]

Pleeeeease somebody help!
Using Zen Cart 1.3.8
Addons Image Handler 2 and JQ Zoom (not working either).
Have looked for days in the FAQ area. Can't find answer.
See post dated 13 & 17 October.

[DivaVocals]

It would help if you posted your mod specific questions in the support thread for the mod..

BEFORE YOU POST YOUR QUESTIONS -- Read these tutorials.. Some of your image issues are not related to Image handler but to how your have named your images.. You'll need to read these to get a grasp on how Zen deals with product images and additional product images.
Why am I seeing images for other products on my product pages?

How do I add multiple images to a product?