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  1. #1
    Join Date
    Nov 2005
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    Default Contact Us E-mail - not sending HTML

    OK, i searched the forum for 2 days already.

    I have a new website and i want my contact us e-mails received in HTML ( like i get them on my other zen shop ) However i keep gettign teh e-mails in text only.

    I compared the files from both websites and i can't seem to find the error.

    Please please please, can you help me.

    Thanks

    Ilonka

  2. #2
    Join Date
    Nov 2005
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    Default Re: Contact Us E-mail - not sending HTML

    additional info:

    If i send an e-mail from teh admin control panel, the customer does receive an html e-mail.
    It just sending the plain text e-mails when the customer is using the contact us form on the site.

  3. #3
    Join Date
    Jan 2004
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    Default Re: Contact Us E-mail - not sending HTML

    Quote Originally Posted by ilonka View Post
    If i send an e-mail from teh admin control panel, the customer does receive an html e-mail.
    It just sending the plain text e-mails when the customer is using the contact us form on the site.
    That's normal. Contact-Us emails are written to send only in TEXT format. Not HTML. Regardless of settings.
    .

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  4. #4
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    Default Re: Contact Us E-mail - not sending HTML

    When people use the "contact us" feature, it is for sending a message FROM them, TO you.

    To dress this communication up in HTML is a pointless waste of resources and bandwidth - all you need is the TEXT.

    What would be the point of your own site sending a message to YOU, in HTML format?
    20 years a Zencart User

 

 

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