HELP - Can't create category - something wrong

[kaafum]

Dear Zen community,

can someone please help me out with the following. I had Zen Cart installed just last week and everything seemed to be working according to all the fine tutorials here.

Except, since 2 days I am encountering difficulties with adding new categories. I had 2 categories included last week as a test and that was working.

I guess the only change I made in the meantime is that I had the Turkish pact uploaded to my site (by support Justhost.com).

As said, now I can't upload any category anymore.

I have installed Zen Cart 1.3.8.a just a couple of days ago, so it should not be a matter of the version I guess.

My website is www.casusguvenlik.com

Via Catalog/Categories I come on the page where I can click on new category. It does have a small text behind it saying NOTE: Category has SubCategories. Products cannot be added. Really don't know if this text was already there or not; to be honest I really don't know what this means.

When I click new category and fill in all the relevant data and click SAVE, than I get automatically routed to my homepage (the page with statisticas and the counter history). When I get into Catalog/Categories again to check if the category has been created, nothing is shown.

HELP me out please. I really don't know what is wrong.

Please bare in mind, I am not technical, so any dummy explanation would be so much appreciated !!!!

[stevesh]

You can't have both products and subcategories in a category. If you've already added subcategories to a category, you can't add products.

[kaafum]

But I don't think I have created sub-categories. Where can I check this? I have only experimented with some products, but not with sub-categories. Please any assistance would be welcome.

[kaafum]

In addition to this, I can't remove the 2 existing categories by clicking on the delete button. It is really not doing anything. Could this have anything to do with the language pack I am using?

[tino.schlegel]

Have you installed the security patch? Sounds like it but you did not install all files properly. Please reinstall the security patch and take care that you put all the files in the correct folders!!

Categories have a 'folder' icon, products have a 'note'(sheet of paper) icon

You cannot have both together in a category.

[kaafum]

Ok, where can i find these instructions please?

[Ajeh]

This is a list of the Security Patches for various versions of Zen Cart:
http://www.zen-cart.com/forum/showthread.php?t=131115

This is a list of Known Bug Fixes:
http://www.zen-cart.com/forum/showthread.php?t=82619

[kaafum]

Ok, I went into these security patches screen that you adviced me.... here is an immediate problem already.

In the description it states I have to unzip and upload the patch to /includes/extra_configures/

The issue is that I DONT have an "extra_configures" folder in my includes folder. Do I need to create this manually and after that upload the unzipped file in here?

Many thanks in advance.

[stevesh]

Ok, I went into these security patches screen that you adviced me.... here is an immediate problem already.

In the description it states I have to unzip and upload the patch to /includes/extra_configures/

The issue is that I DONT have an "extra_configures" folder in my includes folder.

If you really don't have that folder, go ahead and create it.

[kaafum]

Hi, just to get back on my previous post, I found out I DO have this folder, but that is in ADMIN/includes/extra_configures

So I uploaded the file here rather than creating the folder in the includes folder. Did I do this correct?

Also, I uploaded all the files as shown in the security patches within my admin folders, but I am STILL having the same problem.

I am still not able to add a category!!! I am really about to lose all hope.

HELP !!! WHAT CAN I DO ABOUT THIS ?