I cant load my products up

[marketimpact]

When i go to press update when i add a new product to a catorgry i get this

Warning: require(includes/modules/update_product.php) [function.require]: failed to open stream: No such file or directory in /home/theishop/public_html/P7Lc8EDLw9DY/product.php on line 62

Warning: require(includes/modules/update_product.php) [function.require]: failed to open stream: No such file or directory in /home/theishop/public_html/P7Lc8EDLw9DY/product.php on line 62

Fatal error: require() [function.require]: Failed opening required 'includes/modules/update_product.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/theishop/public_html/P7Lc8EDLw9DY/product.php on line 62

Please help!

[schoolboy]

I know it looks like geek-speak - and words like "WARNING" "FATAL" and "FAILED" suggest a disaster worse than the Titanic... but if you relax and look at that error, it does actually suggest where the problem lies.

It is saying "WTF... ! I need something and I can't find it, because it ain't there!!! I'm being asked to find it by THIS file, and it is supposed to be in THAT file... so I'm refusing to budge because I'm at a loss as to what to do next...

So.. in order to allow the PHP to proceed, you have to find what IT can't find, and re-load it into your files on the server.

The problem is thus a file called update_product.php (and you can see the PATH to where that file is (ought to be) located. (It's in your admin side, which I see has been elaborately re-named!)

Usually, re-uploading (via FTP) the problem file, resolves the issue.

Try that and come back if it does not work.

[schoolboy]

I should add...

If the rogue file IS where it is supposed to be, then the error is occurring because that file is probably corrupted.

So again, FTP a reliable file of that name, back to its required location.

[marketimpact]

I know it looks like geek-speak - and words like "WARNING" "FATAL" and "FAILED" suggest a disaster worse than the Titanic... but if you relax and look at that error, it does actually suggest where the problem lies.

It is saying "WTF... ! I need something and I can't find it, because it ain't there!!! I'm being asked to find it by THIS file, and it is supposed to be in THAT file... so I'm refusing to budge because I'm at a loss as to what to do next...

So.. in order to allow the PHP to proceed, you have to find what IT can't find, and re-load it into your files on the server.

The problem is thus a file called update_product.php (and you can see the PATH to where that file is (ought to be) located. (It's in your admin side, which I see has been elaborately re-named!)

Usually, re-uploading (via FTP) the problem file, resolves the issue.

Try that and come back if it does not work.

i cannot find the update product.php file? it is not in the download of zencart i downloaded from the zencart website and i cannot find it in my backup file.

So what do i do?

[schoolboy]

Where are you looking?

\includes\modules

or

\admin\includes\modules

The error occurred while you were working in ADMIN.. right?

So the fix (logically) will be to ADMIN files too...

[marketimpact]

thnks for the help
i was going insane trying to work it out!