Re: Help...template problems
There is no built in file manager in Zen Cart. It was a huge security hole.
Follow AFO's instructions and use an FTP program to transfer your files from your computer to your web space. If the template is designed properly for Zen Cart you should be able to transfer the whole /includes directory from your desktop to the web space and the files will automatically go into the proper directories that are inside the /includes folder.
Please do not PM for support issues: a private solution doesn't benefit the community.
Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.