Paypal Express not working HELP! Error logs

[Muzz]

Hi There,

I don't know much about Paypal express. So be gentle.

I installed paypal express on our website yodgee.com.au some time ago.

As fas as I was aware all was working. The test with paypal and a few cents etc.. all worked ok.

We have never received a payment through paypal and have a had a customer call and say it is not working.

Now I don't have a PAYPAL account to test... but from speaking to the customer. She is clicked on on the paypal link.. logs into paypal and then fills in details there and is redirected back to yodgee for confirmation and thats where it fails.

I turned on debug mode and got these errors.

Number 1 email error:

Array
(
[AMT] => 169.99
[RETURNURL] => https://www.yodgee.com.au/ipn_main_handler.php?type=ec
[CANCELURL] =>
https://www.yodgee.com.au/index.php?...in&ec_cancel=1
[LOCALECODE] => AU
[CURRENCY] => AUD
[PAYMENTACTION] => Sale
[REQCONFIRMSHIPPING] => 1
[SOLUTIONTYPE] => SOLE
)

Number 2 email error:

address details from override check:

Number 3 email error:

not logged in and not in markflow mode - nothing to override

Number 4 email error:

cart contents is not all virtual or customer is not logged in ... therefore will be submitting address details

Number 5 email error:

Checking to see if we are in markflow
cart contents: physical

NOTE: $this->showPaymentPage = 0
Customer ID: 0
Session Data: Array
(
[securityToken] => 3647cdee883324d2e977e7378c71d3df
[customers_host_address] => 203-217-72-96.dyn.iinet.net.au
[cartID] =>
[cart] => shoppingCart Object
(
[contents] => Array
(
[470:bc6e48554f0e81b721f29dd8821d172c] => Array
(
[qty] => 1
[attributes] => Array
(
[1] => 192
[2] => 186
)

)

)

[total] => 169.99
[weight] => 0
[cartID] => 93976
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[observers] => Array
(
)

)

[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
)

[post] => Array
(
)

)

)

[snapshot] => Array
(
[page] => product_info
[mode] => NONSSL
[get] => Array
(
[cPath] => 113_137
[products_id] => 470
)

[post] => Array
(
)

)

[observers] => Array
(
)

)

[check_valid] => true
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => AUD
[today_is] => 2009-11-06
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => xxx.xx.xxx.xx <-Removed this for privacy.
[new_products_id_in_cart] =>
[valid_to_checkout] => 1
[cart_errors] =>
[payment] => paypalwpp
[cot_gv] => 0
)

Number 6 email error:

2009-11-06 02:56:01
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 45
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart - WPP-NVP
[4] => X-VPS-VIT-Integration-Version: 1.3.8a
)


Request Parameters: {SetExpressCheckout} Array (
[LOCALECODE] => AU
[PAYMENTACTION] => Sale
[REQCONFIRMSHIPPING] => 1
[AMT] => 169.99
[RETURNURL] => https://www.yodgee.com.au/ipn_main_handler.php?type=ec
[CANCELURL] =>
https://www.yodgee.com.au/index.php?...in&ec_cancel=1
[PAGESTYLE] => Primary
[METHOD] => SetExpressCheckout
[CURRENCYCODE] => AUD
[USER] => xxxxxxxxxxxxxx <--private
[PWD] => ****************
[VERSION] => 3.2
[SIGNATURE] => ****************************************************z1Bp
)


Response:
Array
(
[TOKEN] => EC-55S15255WW918115P
[TIMESTAMP] => 2009-11-06T03:56:09Z
[CORRELATIONID] => 82fd2dda8cf8d
[ACK] => Success
[VERSION] => 3.2
[BUILD] => 1093451
[CURL_ERRORS] =>
)


I also ran the curltest.php file.

Results:

yodgee.com.au = Data validation Good


using extensions:

?ssl=1


?linkpoint=1

Array
(
[url] => "https://secure.linkpt.net:1129/LSGSXML"
[content_type] =>
[http_code] => 200
[header_size] => 40
[request_size] => 175
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 1.221423
[namelookup_time] => 0.409439
[connect_time] => 0.587822
[pretransfer_time] => 0.996965
[size_upload] => 37
[size_download] => 280
[speed_download] => 229
[speed_upload] => 30
[download_content_length] => 280
[upload_content_length] => -1
[starttransfer_time] => 1.221386
[redirect_time] => 0
)


Malformed or unrecognized request. EOF

?authnet=1

Array
(
[url] => "https://secure.authorize.net/gateway/transact.dll"
[content_type] => text/html
[http_code] => 200
[header_size] => 148
[request_size] => 186
[filetime] => -1
[ssl_verify_result] => 0
[redirect_count] => 0
[total_time] => 1.036562
[namelookup_time] => 0.221431
[connect_time] => 0.38224
[pretransfer_time] => 0.874992
[size_upload] => 37
[size_download] => 151
[speed_download] => 145
[speed_upload] => 35
[download_content_length] => 151
[upload_content_length] => -1
[starttransfer_time] => 1.036547
[redirect_time] => 0
)


The following errors have occurred.

(13) The merchant login ID or password is invalid or the account is inactive.
EOF

?paypal=1 Data validation Good


No idea where to start with all this..

any advice and direction would be appreciated.

[DrByte]

Everything you've posted looks good. The first of 3 stages is fine.

had a customer call and say it is not working.

Perhaps there's more information available from the customer?

Also, you can easily set up a second *personal* paypal account for testing. This is the recommended method for giving yourself the tools to ensure things are operating as they should.

[Muzz]

Thanks for the response.

I will create a personal and account see where it breaks down in the payment process.

Thanks

[Muzz]

okies. Got new account setup adn details.

Go the error:

The address you selected at PayPal is not a Confirmed address. Please return to PayPal and select or add a confirmed address and try again.

I tried editing this to no avail.

In paypal express module settings I turned off the confirmation of email address which now stops that error.

It seems to collect address details or give an option to add address details in the payment process.

Is there any way to get this working with confirmation of address? or is it not necessary anyway?

Input appreciated.

Thanks

[DrByte]

If you don't care whether the customer is providing a "confirmed" address, then I guess it doesn't matter.

[Muzz]

OK fair enough :)

Not to fussed. I can't see it causing issues.

Thanks for the advice.