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  1. #1
    Join Date
    Jun 2009
    Location
    Wales UK
    Posts
    87
    Plugin Contributions
    0

    Default blank privacy page

    Can someone do a quick translation into english of what the problem is here cuasing the blank page from th error log?

    [16-Nov-2009 20:18:54] PHP Warning: require(includes/languages/english/html_includes/define_Privacy.php)
    [<a href='function.require'>function.require</a>]
    : failed to open stream:
    No such file or directory in /home/infotech/public_html/includes/templates/template_default/templates/tpl_privacy_default.php
    on line 21
    [16-Nov-2009 20:18:54] PHP Warning: require(includes/languages/english/html_includes/define_Privacy.php)
    [<a href='function.require'>function.require</a>]:
    failed to open stream:
    No such file or directory in /home/infotech/public_html/includes/templates/template_default/templates/tpl_privacy_default.php
    on line 21

    [16-Nov-2009 20:18:54] PHP Fatal error: require() [<a href='function.require'>function.require</a>]:
    Failed opening required 'includes/languages/english/html_includes/define_Privacy.php'
    (include_path='.:/usr/lib/php:/usr/local/lib/php') in
    /home/infotech/public_html/includes/templates/template_default/templates/tpl_privacy_default.php on line 21

    Thanks in advance.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: blank privacy page

    Quick translation: it's looking for a file that can't be found.

    More specifically, it's looking for "define_Privacy.php" in your /includes/languages/english/html_includes/ folder.

    The problem is that you've got something that's changed the way Zen Cart normally works.
    ie: Zen Cart normally uses "define_privacy.php", not "define_Privacy.php"

    So, something you've done to your site, either by your own editing or by an addon you've installed, has changed that to an uppercase letter.

    Normally it's defined here, in your /includes/filenames.php file:
    Code:
    define('FILENAME_DEFINE_PRIVACY', 'define_privacy');
    You'll have to figure out what you've done to break it, and fix it.
    .

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  3. #3
    Join Date
    Jun 2009
    Location
    Wales UK
    Posts
    87
    Plugin Contributions
    0

    Default Re: blank privacy page

    Fixed. Thank you. Saved a lot of head scratching...
    Last edited by btman; 17 Nov 2009 at 05:36 PM.

 

 

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