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  1. #1
    Join Date
    Nov 2008
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    Default Recent Problems: Unable to Log Into Admin

    It seems there's a whole slew of users getting the same problem I am within the past month, where there's a new installation of ZenCart (or an upgrade) and we're not able to log into the admin section. None of the threads below have listed any solutions that have worked.

    I did a Fantastico install of ZenCart last week and it was working for about a day, then for some reason it just stopped. After browsing and not finding any answers, I uninstalled and reinstalled, and the problem persists.

    I have manually reset the password to admin/351683ea4e19efe34874b501fdbf9792:9b (admin/admin) using PHPMyAdmin, with no success. There aren't even any errors when I attempt to log in, it just reloads the page. When I try to recover the password, it just reloads the page and doesn't send to my admin e-mail address.

    Can someone take a look at what might have changed recently, or could be causing these problems?

    Threads:
    http://www.zen-cart.com/forum/showthread.php?t=142118
    http://www.zen-cart.com/forum/showthread.php?t=54950
    http://www.zen-cart.com/forum/showthread.php?t=104446
    http://www.zen-cart.com/forum/showthread.php?t=132951
    http://www.zen-cart.com/forum/showthread.php?t=140010
    http://www.zen-cart.com/forum/showthread.php?t=136165

  2. #2
    Join Date
    Nov 2008
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    Default Re: Recent Problems: Unable to Log Into Admin

    ZenCart: 1.3.8a patched - auto install via Fantastico

    Host Details:
    Operating system Linux
    Kernel version 2.6.9-89.0.16.ELsmp
    Machine Type i686
    Apache version 1.3.41 (Unix)
    PERL version 5.8.8
    PHP version 4.4.9
    MySQL version 5.0.81-community

  3. #3
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    Default Re: Recent Problems: Unable to Log Into Admin

    Note that I have another domain running this just fine, it was manually installed last year and manually patched to 1.3.8a about 2 months ago.

  4. #4
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    Default Re: Recent Problems: Unable to Log Into Admin

    Still stuck on this, has anyone had any success?

  5. #5
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    Default Re: Recent Problems: Unable to Log Into Admin

    Still haven't figured this out. Is there any way to enable debugging mode or find out what's wrong myself?

  6. #6
    Join Date
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    Default Re: Recent Problems: Unable to Log Into Admin

    I stumbled onto my solution somewhat by accident:
    For some reason my host setup a re-direct in my cPanel, and as soon as I removed that redirect, I was able to log in.

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Recent Problems: Unable to Log Into Admin

    Thanks for the update that this was related to redirects configured in the Control Panel for your site ... this is of great help for others ...

    This is a common issue where hosting sites think they are helping in configuring a site ... unfortunately, it sometimes is hard to pickup on ...

    Once you find it, it is a nice, easy fix ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
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    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
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