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  1. #1
    Join Date
    Oct 2006
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    43
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    red flag Problem appear after web host server update

    After the web hosting provider updated their server my zen-cart site going down and keep redirect to zc_install/index.php and show the page as not found. The site was work prefect before the server update. any one have experience about this issues?
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  2. #2
    Join Date
    Jun 2005
    Location
    Cumbria, UK
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    10,268
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    Default Re: Problem appear after web host server update

    You'll need to get in touch with your host to find out exactly what was "upgraded"... Then ask them for advice on how to re-configure your installation.

    If they give you a "blank stare", come back here and accurately describe what their upgrade involved - and this will include telling us what systems / settings were in place BEFORE the upgrade, compared to what is there AFTER the upgrade.
    20 years a Zencart User

  3. #3
    Join Date
    Jan 2004
    Posts
    66,446
    Plugin Contributions
    81

    Default Re: Problem appear after web host server update

    Perhaps you are using a version of Zen Cart that's not compatible with the new software on the server, such as perhaps a newer PHP version?
    .

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