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  1. 5 Dec 2009, 07:18 AM #1
    dapottster
    dapottster is offline New Zenner
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    Default UPS Shipping weight

    Hello,
    I just did a trial order through my store with a single CD. I noticed when I got the the check out, it said that shipping weight was 4 lbs. That is one big CD! When I click the shipping estimator it shows 1 lb at the top, but show 4 lbs for all the UPS options. Does anybody know why this happens and how to correct it. I don't think I am going to sell many CDs when it cost almost $11 to ship one!
    Thanks,
    Matt
  2. 5 Dec 2009, 07:07 PM #2
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    Ajeh
    Ajeh is offline Oba-san
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    Default Re: UPS Shipping weight

    Check your Tare Weight on the Configuration ... Shipping/Packaging ... you have a 3lb tare set ...
    Linda McGrath
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  3. 6 Dec 2009, 06:38 PM #3
    dapottster
    dapottster is offline New Zenner
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    Default Re: UPS Shipping weight

    Perfect, THANKS!
 

 
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