INTERAC via Beanstream Support Thread

[DrByte]

You're saying that the user can't use the CTRL+P keystroke, or can't click the "print" icon in the browser, or can't choose "File->Print" from the browser menu?

[Crystal_Girl]

Yes they can print from the browser or the file ->print command. Is there not a way to add a print button to the actual confirmation page?

[swguy]

Yes - you could use javascript print and attach it to a button if you wish.

But I think that what Dr. Byte is saying is that it may be overkill.

[Crystal_Girl]

Thanks for the info about the javascript button - that idea hadn't crossed my mind.

I have another question to ask about this module since getting more info back from Beanstream today and I hope this is the right place to ask this question.

First - here are the details about my ZenCart installation:

* What version of Zen Cart are you using? Zen Cart 1.3.8a
* Has your site been upgraded? When? From what version(s)? No
* What addons have you installed? When? Cartage Component - Version 1.0 -same day I installed ZenCart
* In what ways is your site customized or different from a brand new uncustomized install?I am running my ZenCart inside my Joomla based website. I am using Cartage (and their template) to do that inside Joomla v1.5.11
* If you're encountering display/layout problems, post your site URL* so it can be seen in action. https://www.f i r e a n d f u e l .c...s-counter.html


This is what I got told by Beanstream today: "While I was going through the interact transaction I noticed you are loading the banks site in a frame within the website. This is allowed however once you go live you will be loading the entire banks website within your frame. I would recommend either adding scroll bars to the frame or having a separate pop-up page where they would go through the interact process and when they finish it would close and redirect to your page."

I would like to have the bank's site pop-out. But I have no idea how to add that command. Would that be inside tour Interac module?? If so, what file would I put that in? Or is this a ZenCart payment page thing or perhaps a Cartage issue?

Thanks for helping this non-programmer out!

Crystal

[renej]

Hi all,

We're having some troubles with the Canadian Interac by Beanstream module. Everything seems to go through, my bank account even gets debited, however nothing goes through Beanstream's system, and when the "payment" it made it goes back to our cart saying the payment failed. According to Beanstream I should get credited for the amounts tonight as they are not complete transactions.

Any thoughts?

Rene

[renej]

Here's some more details.
After going through the bank stuff it sends me back to the store at step 2 of 3 of the checkout. Right under the top line the error message below is displayed.

No data - Your INTERAC® card could not be authorized for this reason. Please correct the information and try again or contact us for further assistance.

I've reinstalled the module and no change.

Rene

[renej]

Another piece of possibly relevant information. The cart is in a subdirectory. the url is www.twoguystraining.com/cart

The owners wanted to keep their site like it was as they don't know anything about the behind the scenes stuff with websites and are using their hosts "Sitebuilder" software to make the site. From their base site we have linked to the cart that I built for them how they wanted it. All they need to do with Zen Cart is the inventory stuff while all I need to do is try and keep it running and secure without having to build their whole site in Zen Cart.

I hope someone has an idea as to what I can do to get this working. Lots of others are using it so it has to be something I have fooled up. :)

Thanks!
Rene

[renej]

Anybody???? Anything???? Hellooooooo...