Can't turn payment modules on or off

[X-Bumble]

Hi there,

Wonder if anyone can help. I initially installed Zen Cart 1.3.8 without a problem and turned on the Credit Card Offline Processing and Free Charge Card modules.

I subsequently installed the CEON Manual Card v1.2.0.

Since then, I am unable to 'turn on' the CEON module (i.e. I have a red dot) and even if I click on the module row, no edit option or any kind of option appears to enable me to turn it on.

Even more odd, if I now click on the Offline Processing or Free Charge Card modules, I now cannot get any edit option on these two either so I cannot tunr their status from green to red.

Does anyone know why I am now unable to change staus for any payment module?

Any help is very much appreciated.

[X-Bumble]

Can anyone help with this please? - I would really appreciate it.

[DrByte]

I subsequently installed the CEON Manual Card v1.2.0.

Since then, I am unable to 'turn on' the CEON module (i.e. I have a red dot) and even if I click on the module row, no edit option or any kind of option appears to enable me to turn it on.

Even more odd, if I now click on the Offline Processing or Free Charge Card modules, I now cannot get any edit option on these two either so I cannot tunr their status from green to red.

Does anyone know why I am now unable to change staus for any payment module?

Sounds like you're missing part of the screen ... which happens when you create PHP syntax errors, either by making edits to files (or installing addons that have bugs in them), or uploading files to wrong folders, or doing uploads which don't complete properly.

FAQ on troubleshooting your PHP errors which cause blank parts of pages: https://www.zen-cart.com/tutorials/index.php?article=82

[X-Bumble]

Thanks for your help, it is much appreciated.

I'll check that out.

Thanks again.

[webbouk]

I don't know if this was fixed but I had the same problem and found the cause

Check to make sure that you haven't renamed any files in the includes>modules>payment directory

Changing the name of a file causes this problem because Payment/Shipping/etc modules come in pairs ... they have the same filename, but one is a module and one is its corresponding language file. The system looks for files in pairs, and attempts to load all *.php files in their respective folders.