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  1. #1
    Join Date
    Nov 2009
    Posts
    32
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    Default Re: NO HTML email send (1.3.8)

    All I can get out of it is the header:
    HTML Code:
    Return-Path: <[email protected]>
    Delivery-Date: Thu, 10 Dec 2009 20:04:47 -0500
    Received: from .....net (.....net [72.167.175.245])
    	by ....net (node=mxus0) with ESMTP (Nemesis)
    	id 0LhgEb-1NnIw20jvl-00nGcB for [email protected]; Thu, 10 Dec 2009 20:04:47 -0500
    Received: (qmail 27643 invoked from network); 11 Dec 2009 01:04:46 -0000
    Received: from unknown (HELO .....net) ([72.197.232.383])
              (envelope-sender <[email protected]>)
              by .......net (qmail-ldap-1.03) with SMTP
              for <[email protected]>; 11 Dec 2009 01:04:46 -0000
    Received: from ........net (localhost.localdomain [127.0.0.1])
    	by p.......net (8.13.8/8.12.11) with ESMTP id nBB14kxQ002765
    	for <[email protected]>; Thu, 10 Dec 2009 18:04:46 -0700
    Received: (from ...@localhost)
    	by ......net (8.13.8/8.12.11/Submit) id nBB14jhe002749;
    	Thu, 10 Dec 2009 18:04:45 -0700
    To: [email protected]
    Subject: New 2010 Flyte Calendars
    Date: Thu, 10 Dec 2009 18:04:45 -0700
    From: Flyte Calendars <[email protected]>
    Reply-to: Flyte Calendars <[email protected]>
    Message-ID: <.....com>
    X-Priority: 3
    X-Mailer: PHPMailer [version 1.73] via Zen Cart
    MIME-Version: 1.0
    Content-Transfer-Encoding: 8bit
    Content-Type: text/plain; charset="iso-8859-1"
    Envelope-To: [email protected]
    Hopefully that will work...

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: NO HTML email send (1.3.8)

    And does this happen only when sending newsletters? Or does this happen to *all* emails from your store?
    Has it always done this on you? or did it just break recently?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: NO HTML email send (1.3.8)

    This is the very first time ever tried using HTML in an email. I have not tried using HTML in a news letter yet. (through Zen Cart that is). Should I try using HTML in a news letter to see if that works??

  4. #4
    Join Date
    Jan 2004
    Posts
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    Default Re: HTML emails blank

    Let's back up a bit. I only asked about "newsletters" because your email example has "Subject: New 2010 Flyte Calendars" ... and that's not a subject that Zen Cart would auto-generate, so it must have been added by yourself, presumably when attempting to send a newsletter via the admin. None of the rest of Zen Cart builds subject lines like that.

    So ... I'll ask again. Do *all* your store's emails arrive blank? ie: things like Create Account emails, Order Confirmation emails, Order Status Update emails, Contact Us emails, Tell A Friend emails ... and the list goes on.

    I'm trying to isolate the problem so that the problem can be remotely solvable.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
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    Default Re: HTML emails blank

    ok... I put that subject in the email that I sent to myself. All other emails that are sent out of zencart are all default zencart emails. So far the only thing I have tried to do is send out an email to myself to see if it works. I have received this same exact email from another account, so I know my email accept HTML and its not a coding issue. I created the subject just as a test along with the entire HTML email that entered into the text box, and when I previewed it, everything looked fine. So i sent it to myself and now I have this problem.

  6. #6
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
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    Default Re: HTML emails blank

    So, you're saying this is *only* happening when using the Admin->Tools->Send Email option to send to individual email users?

    Are you actually receiving other emails, such as Create Account and Order Confirmations in HTML format? (user must select to receive HTML-formatted emails in their My Account settings). Do those HTML emails appear correctly?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
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    Default Re: HTML emails blank

    yes this only happends in Admin->Tools->Send Email because that is all I have tried.. and Yes all other Zen Cart sent HTML emails send fine, its just the only i send from Admin->Tools->Send Email that does not send properly.

 

 

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