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  1. #1
    Join Date
    Jun 2007
    Location
    Laurinburg, NC
    Posts
    165
    Plugin Contributions
    0

    Default Payment Modules Missing

    Hello and Merry Christmas
    Using latest version and my website is http://shop.nilandplace.com/camp/index.php

    I suddenly got 176 emails today some of them 4 months old and from I understand payment is not working. I get an error in the email:
    ALERT: PayPal Direct Payment Error (10002 )
    Dear store owner,
    An error occurred when attempting to initiate the payment-validation transaction. As a courtesy, only the error "number" was shown to your customer. The details of the error are shown below.

    10002
    Security error
    Security header is not valid

    Zen Cart message: 10002 Security error - Security header is not valid
    I did not include the array data as it contains personal info.
    I tried to use the debug but all I get is some kind of SQL file and I can't make sense of it.
    When I go to click on the payment module in admin I get one line of text
    Error2 [7]: Failed to connect to www.securepay.com IP number 1: Permission denied
    I have been after this half of the day and I haven't got any were with it./

  2. #2
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Payment Modules Missing

    10002 Security Header Not Valid --- means that the username/password/credentials/mode are not valid.
    If it was working fine yesterday but not today, perhaps someone has gone into your PayPal account and deleted the old API credentials and re-created new ones?
    Or maybe you changed your module settings from live to sandbox or vice-versa but didn't enter the new API credentials for that mode?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jan 2004
    Posts
    66,443
    Plugin Contributions
    279

    Default Re: Payment Modules Missing

    I don't understand why you're getting any errors about securepay though.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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