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  1. #1
    Join Date
    Jun 2009
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    Default Login info not accepted

    Hi
    some months ago i built a zencart and all was running ok until today when i tried to log in. To my surprise my log in info wasn't accepted and now i cannot access the site. A security patch was put into place. Today a new customer logged in.
    Any ideas ?

  2. #2
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
    4,571
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    Default Re: Login info not accepted

    Use the FAQ/tutorials link at top of this page and search for "login".

  3. #3
    Join Date
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    Default Re: Login info not accepted

    Quote Originally Posted by Website Rob View Post
    Use the FAQ/tutorials link at top of this page and search for "login".
    DELETE FROM admin WHERE admin_name = 'Admin';
    INSERT INTO admin (admin_name, admin_email, admin_pass, admin_level)
    VALUES ('Admin', 'admin@localhost', '351683ea4e19efe34874b501fdbf9792:9b', 1);

    Tried it but it failed and this is the error message
    MySQL said: Documentation
    #1146 - Table 'jansmini_osc1.bubble' doesn't exist

    looking into the error log i get this error message from my cpanel

    Last 300 Error Log Messages in reverse order:

    [Sun Dec 20 15:41:51 2009] [error] [client 67.195.112.59] File does not exist: /home/jansmini/public_html/404.shtml
    [Sun Dec 20 15:41:51 2009] [error] [client 67.195.112.59] File does not exist: /home/jansmini/public_html/robots.txt
    [Sun Dec 20 14:38:23 2009] [error] [client 82.94.176.141] File does not exist: /home/jansmini/public_html/404.shtml
    [Sun Dec 20 14:38:23 2009] [error] [client 82.94.176.141] File does not exist: /home/jansmini/public_html/robots.txt

  4. #4
    Join Date
    Oct 2006
    Location
    Alberta, Canada
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    Default Re: Login info not accepted

    Presuming you are using phpMyAdmin to make the change, look to the left hand column to see what the prefix is for the Admin Table. Then include that prefix in the mysql code you are using.

  5. #5
    Join Date
    Jun 2009
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    uk
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    Default Re: Login info not accepted

    Quote Originally Posted by Website Rob View Post
    Presuming you are using phpMyAdmin to make the change, look to the left hand column to see what the prefix is for the Admin Table. Then include that prefix in the mysql code you are using.

    Hi
    Thank you for this advice. Tried it and now the site is accessible again. What fantastic support. Hopefully one day i can help otheres as you have helped me.
    Merry Christmas
    Derek

  6. #6
    Join Date
    Oct 2006
    Location
    Alberta, Canada
    Posts
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    Default Re: Login info not accepted

    Glad to hear you got things sorted out.

    Now it's onward & upward.

 

 

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